Workers in URW’s upstream value chain: this group includes construction workers, architects and engineers involved in the building and design of URW’s assets. It also includes suppliers providing materials for construction and maintenance. URW’s capacity to operate mechanisms mostly focus on this category of value chain workers. Workers in URW’s downstream value chain: these are primarily individuals involved in the retail stores operating within URW’s shopping centres. They play a crucial role in attracting customers and ensuring a vibrant shopping experience. Additionally, logistics and distribution providers who ensure the smooth operation of the retail stores fall into this category.