Unibail-Rodamco-Westfield
ESRS disclosure: ESRS S1 \ DR S1-3
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- What is your organization's general approach and the processes implemented to provide or contribute to a remedy in instances where your company has caused or contributed to a material negative impact on individuals within your own workforce? Additionally, detail whether and how your organization evaluates the effectiveness of the remedies provided.
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Question Id: S1-3_01
Through its Code of Ethics, URW is committed to strong ethical core values when it comes to how the Group conducts its day-to-day business in an ethical, transparent and fair manner. The Group has a "zero tolerance" principle against all forms of unethical practices, such as inappropriate, disrespectful or unlawful behaviour, harassment, discrimination, corruption, bribery, influence peddling and human rights violations. The Group's compliance policies and procedures are founded on a risk-based approach, in line with the industry and operational compliance risks. Procedures are put in place to guide URW's employees in the implementation of the policies. At URW, every employee is an ambassador of ethics and compliance values and rules. The promotion of compliance awareness through a "tone from the top" is an approach followed by the senior leadership as an acknowledgement of the important role of ethics and compliance in the Group business and to the collective commitment to do the right thing.
A European Diversity Charter has been promoted throughout the Group since 2012 to fight all forms of discrimination and harassment. In line with its Health and Safety Statement, in cases where a near-miss or an accident took place, URW has established communication channels that allow employees to report issues and seek remedy. URW ensures open access to report accidents, near-misses, and potential instances of non-compliance and related procedures for investigation and appropriate corrective actions to the local H&S correspondent, the relevant manager or the local People teams.
Report Date: 4Q2023Relevance: 60%
- Provide a detailed description of the specific channels your organization has established for its workforce to directly raise concerns or needs with the undertaking and ensure they are addressed. Indicate whether these channels are internally developed by your organization or facilitated through third-party mechanisms, as per Disclosure Requirement S1-3.
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Question Id: S1-3_02
URW encourages employees and third parties to raise genuine concerns, even if they turn out to be mistaken. URW has established communication channels that allow employees to report issues and seek remedy. URW ensures open access to report accidents, near-misses, and potential instances of non-compliance and related procedures for investigation and appropriate corrective actions to the local H&S correspondent, the relevant manager or the local People teams.
Internal procedures are in place to anticipate, identify and prevent any infringement on employees' human rights and freedoms. These include, for instance, clear rules against any form of discrimination along with anti-harassment and anti-bullying practices including a whistleblowing hotline accessible 24/7 to all employees.
All employees and contractors are invited to report cases or suspicions of criminal activity, violations of national and international laws, any serious threat or harm to the general interest of URW, or breaches of the Group Code of Ethics or other internal policies, by using the Group's whistleblowing platform, the Integrity Line. The platform is hosted by an external provider and is available 24/7 from any location worldwide in all spoken languages within the Group (https://urw.integrityline.org/). The whistleblowing platform allows anonymous reporting and ensures strict confidentiality of the identity of the reporter. The Group policy is to guarantee to not discipline, discriminate or retaliate against any employee or other person who in good faith reports information related to a violation. The Group Whistleblowing Policy has been developed to comply with articles 6, 8 and 17 of the French Law No. 2016-1691 of December 9, 2016, called “Sapin II” as well applicable data protection regulation in the relevant jurisdiction.
Report Date: 4Q2023Relevance: 95%
- Does the undertaking provide access to third-party mechanisms for all members of its own workforce, including workers' representatives or, in their absence, individuals or organizations acting on their behalf, to address identified cases of severe human rights incidents such as forced labor, human trafficking, or child labor? Additionally, are these mechanisms operated by entities such as the government, NGOs, industry associations, or other collaborative initiatives?
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Question Id: S1-3_03
URW has established communication channels that allow employees to report issues and seek remedy. URW ensures open access to report accidents, near-misses, and potential instances of non-compliance and related procedures for investigation and appropriate corrective actions to the local H&S correspondent, the relevant manager or the local People teams.
The Group's whistleblowing platform, the Integrity Line, is hosted by an external provider and is available 24/7 from any location worldwide in all spoken languages within the Group (https://urw.integrityline.org/). The whistleblowing platform allows anonymous reporting and ensures strict confidentiality of the identity of the reporter. The Group policy is to guarantee to not discipline, discriminate or retaliate against any employee or other person who in good faith reports information related to a violation. The Group Whistleblowing Policy has been developed to comply with articles 6, 8 and 17 of the French Law No. 2016-1691 of December 9, 2016, called “Sapin II” as well applicable data protection regulation in the relevant jurisdiction.
Report Date: 4Q2023Relevance: 65%
- Provide detailed information on whether and how individuals within your workforce, along with their representatives, have access to mechanisms at the level of your organization to address concerns related to severe human rights incidents, such as forced labor, human trafficking, or child labor. Specify the channels available, including hotlines, trade unions, works councils, or other grievance mechanisms, and indicate whether these are operated internally or by a third party.
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Question Id: S1-3_04
URW has established communication channels that allow employees to report issues and seek remedy. URW ensures open access to report accidents, near-misses, and potential instances of non-compliance and related procedures for investigation and appropriate corrective actions to the local H&S correspondent, the relevant manager or the local People teams.
The Group's whistleblowing platform, the Integrity Line, is hosted by an external provider and is available 24/7 from any location worldwide in all spoken languages within the Group (https://urw.integrityline.org/). The whistleblowing platform allows anonymous reporting and ensures strict confidentiality of the identity of the reporter. The Group policy is to guarantee to not discipline, discriminate or retaliate against any employee or other person who in good faith reports information related to a violation. The Group Whistleblowing Policy has been developed to comply with articles 6, 8 and 17 of the French Law No. 2016-1691 of December 9, 2016, called “Sapin II” as well applicable data protection regulation in the relevant jurisdiction.
Report Date: 4Q2023Relevance: 85%
- Does the undertaking have a grievance or complaints handling mechanism related to employee matters?
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Question Id: S1-3_05
URW has established communication channels that allow employees to report issues and seek remedy. URW ensures open access to report accidents, near-misses, and potential instances of non-compliance and related procedures for investigation and appropriate corrective actions to the local H&S correspondent, the relevant manager or the local People teams.
The Group's whistleblowing platform, the Integrity Line, is hosted by an external provider and is available 24/7 from any location worldwide in all spoken languages within the Group (https://urw.integrityline.org/). The whistleblowing platform allows anonymous reporting and ensures strict confidentiality of the identity of the reporter. The Group policy is to guarantee to not discipline, discriminate or retaliate against any employee or other person who in good faith reports information related to a violation. The Group Whistleblowing Policy has been developed to comply with articles 6, 8 and 17 of the French Law No. 2016-1691 of December 9, 2016, called “Sapin II” as well applicable data protection regulation in the relevant jurisdiction.
Report Date: 4Q2023Relevance: 95%
- Provide a detailed account of the processes your organization has implemented to ensure the availability of channels for your workforce to raise concerns, as outlined in Disclosure Requirement S1-3. Describe how these processes support the remediation of negative impacts within your workplace.
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Question Id: S1-3_06
URW encourages employees and third parties to raise genuine concerns, even if they turn out to be mistaken. URW has established communication channels that allow employees to report issues and seek remedy. URW ensures open access to report accidents, near-misses, and potential instances of non-compliance and related procedures for investigation and appropriate corrective actions to the local H&S correspondent, the relevant manager or the local People teams.
Internal procedures are in place to anticipate, identify and prevent any infringement on employees' human rights and freedoms. These include, for instance, clear rules against any form of discrimination along with anti-harassment and anti-bullying practices including a whistleblowing hotline accessible 24/7 to all employees.
All employees and contractors are invited to report cases or suspicions of criminal activity, violations of national and international laws, any serious threat or harm to the general interest of URW, or breaches of the Group Code of Ethics or other internal policies, by using the Group's whistleblowing platform, the Integrity Line. The platform is hosted by an external provider and is available 24/7 from any location worldwide in all spoken languages within the Group (https://urw.integrityline.org/). The whistleblowing platform allows anonymous reporting and ensures strict confidentiality of the identity of the reporter. The Group policy is to guarantee to not discipline, discriminate or retaliate against any employee or other person who in good faith reports information related to a violation. The Group Whistleblowing Policy has been developed to comply with articles 6, 8 and 17 of the French Law No. 2016-1691 of December 9, 2016, called “Sapin II” as well applicable data protection regulation in the relevant jurisdiction.
Report Date: 4Q2023Relevance: 95%
- Provide a detailed description of the processes your organization has implemented to track and monitor issues raised and addressed by your workforce. Additionally, explain how you ensure the effectiveness of these channels, including the involvement of stakeholders who are intended users.
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Question Id: S1-3_07
URW encourages employees and third parties to raise genuine concerns, even if they turn out to be mistaken. URW has established communication channels that allow employees to report issues and seek remedy. URW ensures open access to report accidents, near-misses, and potential instances of non-compliance and related procedures for investigation and appropriate corrective actions to the local H&S correspondent, the relevant manager or the local People teams.
Internal procedures are in place to anticipate, identify and prevent any infringement on employees' human rights and freedoms. These include, for instance, clear rules against any form of discrimination along with anti-harassment and anti-bullying practices including a whistleblowing hotline accessible 24/7 to all employees.
All employees and contractors are invited to report cases or suspicions of criminal activity, violations of national and international laws, any serious threat or harm to the general interest of URW, or breaches of the Group Code of Ethics or other internal policies, by using the Group's whistleblowing platform, the Integrity Line. The platform is hosted by an external provider and is available 24/7 from any location worldwide in all spoken languages within the Group (https://urw.integrityline.org/). The whistleblowing platform allows anonymous reporting and ensures strict confidentiality of the identity of the reporter. The Group policy is to guarantee to not discipline, discriminate or retaliate against any employee or other person who in good faith reports information related to a violation. The Group Whistleblowing Policy has been developed to comply with articles 6, 8 and 17 of the French Law No. 2016-1691 of December 9, 2016, called “Sapin II” as well applicable data protection regulation in the relevant jurisdiction.
Report Date: 4Q2023Relevance: 85%
- Does the undertaking assess whether its own workforce is aware of and trusts the structures or processes in place to raise their concerns or needs, and how is this assessment conducted? Additionally, does the undertaking have policies to protect individuals, including workers' representatives, from retaliation when using these channels? If this information has been previously disclosed under ESRS G1-1, please reference that disclosure.
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Question Id: S1-3_08
URW encourages employees and third parties to raise genuine concerns, even if they turn out to be mistaken. URW has established communication channels that allow employees to report issues and seek remedy. URW ensures open access to report accidents, near-misses, and potential instances of non-compliance and related procedures for investigation and appropriate corrective actions to the local H&S correspondent, the relevant manager or the local People teams.
Internal procedures are in place to anticipate, identify and prevent any infringement on employees' human rights and freedoms. These include, for instance, clear rules against any form of discrimination along with anti-harassment and anti-bullying practices including a whistleblowing hotline accessible 24/7 to all employees.
All employees and contractors are invited to report cases or suspicions of criminal activity, violations of national and international laws, any serious threat or harm to the general interest of URW, or breaches of the Group Code of Ethics or other internal policies, by using the Group's whistleblowing platform, the Integrity Line. The platform is hosted by an external provider and is available 24/7 from any location worldwide in all spoken languages within the Group (https://urw.integrityline.org/). The whistleblowing platform allows anonymous reporting and ensures strict confidentiality of the identity of the reporter. The Group policy is to guarantee to not discipline, discriminate or retaliate against any employee or other person who in good faith reports information related to a violation. The Group Whistleblowing Policy has been developed to comply with articles 6, 8 and 17 of the French Law No. 2016-1691 of December 9, 2016, called “Sapin II” as well applicable data protection regulation in the relevant jurisdiction.
Report Date: 4Q2023Relevance: 85%
- Does the undertaking have policies in place to protect individuals, including workers' representatives, from retaliation when they utilize channels to raise concerns or needs? Additionally, how does the undertaking ensure that its workforce is aware of and trusts these processes as effective means to address their concerns? If this information has been previously disclosed under ESRS G1-1, please reference that disclosure.
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Question Id: S1-3_09
URW encourages employees and third parties to raise genuine concerns, even if they turn out to be mistaken. URW has established communication channels that allow employees to report issues and seek remedy. URW ensures open access to report accidents, near-misses, and potential instances of non-compliance and related procedures for investigation and appropriate corrective actions to the local H&S correspondent, the relevant manager or the local People teams.
Internal procedures are in place to anticipate, identify and prevent any infringement on employees' human rights and freedoms. These include, for instance, clear rules against any form of discrimination along with anti-harassment and anti-bullying practices including a whistleblowing hotline accessible 24/7 to all employees.
All employees and contractors are invited to report cases or suspicions of criminal activity, violations of national and international laws, any serious threat or harm to the general interest of URW, or breaches of the Group Code of Ethics or other internal policies, by using the Group's whistleblowing platform, the Integrity Line. The platform is hosted by an external provider and is available 24/7 from any location worldwide in all spoken languages within the Group (https://urw.integrityline.org/). The whistleblowing platform allows anonymous reporting and ensures strict confidentiality of the identity of the reporter. The Group policy is to guarantee to not discipline, discriminate or retaliate against any employee or other person who in good faith reports information related to a violation. The Group Whistleblowing Policy has been developed to comply with articles 6, 8 and 17 of the French Law No. 2016-1691 of December 9, 2016, called “Sapin II” as well applicable data protection regulation in the relevant jurisdiction.
Report Date: 4Q2023Relevance: 90%
- Has the undertaking failed to implement a channel for raising concerns within its own workforce, and if so, is there a specified timeframe for establishing such a channel?
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Question Id: S1-3_10
URW has established communication channels that allow employees to report issues and seek remedy. URW ensures open access to report accidents, near-misses, and potential instances of non-compliance and related procedures for investigation and appropriate corrective actions to the local H&S correspondent, the relevant manager or the local People teams.
The Group's whistleblowing platform, the Integrity Line, is hosted by an external provider and is available 24/7 from any location worldwide in all spoken languages within the Group (https://urw.integrityline.org/). The whistleblowing platform allows anonymous reporting and ensures strict confidentiality of the identity of the reporter. The Group policy is to guarantee to not discipline, discriminate or retaliate against any employee or other person who in good faith reports information related to a violation. The Group Whistleblowing Policy has been developed to comply with articles 6, 8 and 17 of the French Law No. 2016-1691 of December 9, 2016, called “Sapin II” as well applicable data protection regulation in the relevant jurisdiction.
Report Date: 4Q2023Relevance: 100%