Demant
ESRS disclosure: ESRS S4 \ DR S4-1 \ Paragraph 15
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- Provide detailed information on your organization's policies designed to manage material impacts, risks, and opportunities concerning consumers and end-users. Specify whether these policies are applicable to specific groups or encompass all consumers and end-users, in alignment with ESRS 2 MDR-P on managing material sustainability matters.
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Question Id: S4-1_01
Working with quality is vital for us to sustain the high standards and reliability of our products and to ensure the safety of our customers and users. We ensure that the Group complies with relevant regulations related to specific substances and defines quality management in quality policies for the Hearing Aids and Diagnostics business areas. The policies cover activities that support product development, manufacturing, marketing and servicing. Each function within the company is accountable for the quality of their deliveries. The leadership of the quality functions are accountable for ensuring that quality and compliance are delivered by the organisation.
Report Date: 4Q2024Relevance: 60%
- Provide a detailed account of the process your organization employs to establish targets concerning the management of material negative impacts, the promotion of positive impacts, and the handling of material risks and opportunities. Specify whether and how your organization has engaged directly with consumers and/or end-users, their legitimate representatives, or credible proxies with insight into their situation. Additionally, when disclosing targets related to consumers and/or end-users, elucidate on the stability of these targets over time, particularly in terms of definitions and methodologies, to ensure comparability.
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Question Id: S4-5_05
In 2024, Demant established new targets for advancing positive impacts on people with hearing loss. The targets are set in relation to the overall ambition and purpose of Demant. The target-setting process involved internal experts and was approved by Demant’s Executive Leadership Team and endorsed by the Board of Directors. Consumers and end-users were not directly involved in the process.
Report Date: 4Q2024Relevance: 60%