Demant
ESRS disclosure: ESRS S4 \ DR S4-2 \ Paragraph 20
Tags Tree
- Does the undertaking disclose whether and how the perspectives of consumers and/or end-users inform its decisions or activities aimed at managing actual and potential impacts on consumers and/or end-users? Include, where relevant, an explanation of the processes for engaging with consumers and end-users about these impacts.
-
Question Id: S4-2_01
Engaging with users and consumers is integral to Demant’s purpose of providing life-changing hearing health. Continuous feedback from users and customers allows focused innovation and enables us to provide a high level of service in our hearing care clinics. We have established user communication procedures for all our business areas.
Report Date: 4Q2024Relevance: 65%
- Provide a detailed description of the internal functions involved in managing impacts, specifying the types of actions these functions undertake to mitigate negative impacts and promote positive impacts. Include information on the process for setting targets related to managing material negative impacts, advancing positive impacts, and addressing material risks and opportunities. Clarify whether and how the undertaking engaged with consumers, end-users, their legitimate representatives, or credible proxies during this process.
-
Question Id: S4-4_18
In 2024, Demant established new targets for advancing positive impacts on people with hearing loss: improving more than 16 million lives by 2030 and increasing awareness by performing hearing tests on more than 2 million people by 2030. The target-setting process involved internal experts and was approved by Demant’s Executive Leadership Team and endorsed by the Board of Directors. Consumers and end-users were not directly involved in the process.
Report Date: 4Q2024Relevance: 60%