Demant
ESRS disclosure: ESRS S4 \ DR S4-2 \ Paragraph 20
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- Does the undertaking disclose whether and how the perspectives of consumers and/or end-users inform its decisions or activities aimed at managing actual and potential impacts on consumers and/or end-users? Include, where relevant, an explanation of the processes for engaging with consumers and end-users about these impacts.
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Question Id: S4-2_01
Engaging with users and consumers is integral to Demant’s purpose of providing life-changing hearing health. Continuous feedback from users and customers allows focused innovation and enables us to provide a high level of service in our hearing care clinics. We have established user communication procedures for all our business areas.
Report Date: 4Q2024Relevance: 65%
- What resources are allocated by your organization to manage its material impacts on consumers and end-users, including the approaches taken to address material risks and pursue material opportunities, and how effective are these actions?
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Question Id: S4-4_12
Demant is committed to continuous R&D investment to drive innovation and ensure technological leadership. In 2024, Demant invested DKK 1,394 million in R&D. The company engages with users and consumers to provide life-changing hearing health, focusing on innovation and service in hearing care clinics. They have established user communication procedures and engage in global efforts to put hearing health on the map through initiatives like the International Campaign for Better Hearing.
Report Date: 4Q2024Relevance: 65%