Demant
Health Care Equipment
Denmark
ESRS disclosure: ESRS S4 \ DR S4-2 \ Paragraph 20
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- Does the undertaking disclose whether and how the perspectives of consumers and/or end-users inform its decisions or activities aimed at managing actual and potential impacts on consumers and/or end-users? Include, where relevant, an explanation of the processes for engaging with consumers and end-users about these impacts.
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Question Id: S4-2_01
Engaging with users and consumers is integral to Demant’s purpose of providing life-changing hearing health. Continuous feedback from users and customers allows focused innovation and enables us to provide a high level of service in our hearing care clinics. We have established user communication procedures for all our business areas.
Report Date: 4Q2024Relevance: 65%
- Has the undertaking identified and reported any severe human rights issues and incidents connected to its consumers and/or end-users? If applicable, disclose these incidents and describe the actions taken to address material impacts, manage material risks, and pursue material opportunities related to consumers and end-users, including the effectiveness of those actions.
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Question Id: S4-4_11
Neither cases of non-respect of the United Nations Guiding Principles on Business and Human Rights (UNGPs) nor severe human rights impacts involving consumers or users have been reported in Demant's value chain in 2024.
Report Date: 4Q2024Relevance: 75%