Demant
ESRS disclosure: ESRS S4 \ DR S4-1 \ Paragraph 16 a
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- Provide a detailed description of your company's human rights policy commitments relevant to consumers and end-users. Include the processes and mechanisms in place to ensure compliance with the UN Guiding Principles on Business and Human Rights, the ILO Declaration on Fundamental Principles and Rights at Work, or the OECD Guidelines for Multinational Enterprises. Focus on material matters and outline your general approach to respecting the human rights of consumers and end-users.
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Question Id: S4-1_03
Demant’s commitment to human rights, embedded in our Sustainability Policy, also covers the rights of users and consumers. Please refer to Demant’s approach to due diligence in relation to human rights on page 86. Neither cases of non-respect of the United Nations Guiding Principles on Business and Human Rights (UNGPs) and OECD Guidelines, nor severe human rights impacts involving consumers or users, have been reported in Demant’s value chain in 2024.
Report Date: 4Q2024Relevance: 50%
- Provide a detailed description of your company's approach to addressing specific material negative impacts on consumers and end-users. Include any actions taken concerning your practices in product design, marketing, or sales. Additionally, indicate whether broader industry collaboration or joint efforts with other relevant parties are necessary.
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Question Id: S4-4_06
Demant works to sustain high standards and reliability, ensuring compliance with regulations. They have established customer support platforms for feedback and complaints, handled by a dedicated service team. Quality Management Systems demonstrate the ability to offer medical devices that meet customer needs and comply with regulatory requirements. Products are tested against reliability requirements, and extensive testing ensures safety and effectiveness throughout the product lifecycle.
Report Date: 4Q2024Relevance: 60%