Demant
Health Care Equipment
Denmark
ESRS disclosure: ESRS S4 \ DR S4-4 \ Paragraph 32 a
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- Provide a detailed description of the processes your organization employs to identify necessary and appropriate actions in response to actual or potential material negative impacts on consumers and end-users. This should include the methodologies used to assess and manage these impacts, as well as the effectiveness of the actions taken.
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Question Id: S4-4_05
Demant ensures compliance with regulations related to specific substances and defines quality management in policies for Hearing Aids and Diagnostics. They have established customer support service platforms for feedback and complaints, handled by a dedicated service team. Quality Management Systems demonstrate the ability to offer medical devices that meet customer needs and comply with regulatory requirements. Products are tested against reliability requirements, and extensive testing ensures safety and effectiveness throughout the product lifecycle.
Report Date: 4Q2024Relevance: 60%