Demant
ESRS disclosure: ESRS S4 \ DR S4-1 \ Paragraph AR 13
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- Provide a detailed account of the methods and channels utilized to communicate your policies to the relevant individuals, groups, or entities. This includes those expected to implement the policies, such as employees, contractors, and suppliers, as well as those with a vested interest in their execution, like workers and investors. Describe the tools and mediums employed, such as flyers, newsletters, dedicated websites, social media, face-to-face interactions, and workers' representatives, to ensure policy accessibility and comprehension among diverse audiences. Additionally, elucidate the strategies employed to identify and eliminate potential dissemination barriers, including translation into pertinent languages or the use of visual aids.
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Question Id: S4-1_09
We have a dedicated Data Privacy team, which is part of Demant’s Group Legal & Compliance, and in 2024, we welcomed additional privacy professionals to the team. The team is mainly based in Europe and the US, where privacy legislation was first passed and where internal demand for support has been most prevalent. However, the team also supports legal colleagues and the business in other regions, as more countries pass comprehensive data protection laws and impose local restrictions on data handling. The team maintains a privacy portal for employees, containing relevant national and international legislation and guidelines that Demant brands must comply with, training materials and access to relevant policies and processes.
Report Date: 4Q2024Relevance: 50%
- Provide a detailed account of the methods employed to track and assess the effectiveness of actions and initiatives aimed at delivering intended outcomes for consumers and end-users, in accordance with Disclosure Requirement S4-4 concerning material impacts on consumers and end-users, as well as the management of related risks and opportunities.
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Question Id: S4-4_04
Demant monitors the quality of its products and uses both external audits and complaints mechanisms to assess the effectiveness of actions. All development and manufacturing sites are audited on an ongoing basis in accordance with certification requirements. In 2024, audits in the Hearing Aids business area resulted in minor non-conformances, which were reviewed and closed by authorities. No major findings were reported in the Diagnostics business area.
Report Date: 4Q2024Relevance: 80%