Demant has a defined Data Privacy Strategy and programme to manage potentially negative impacts on the privacy of consumers and users. This includes policies and defined processes for handling personal data as well as processes for engaging with affected stakeholders and remediating any such impacts. Data privacy is also covered by Demant’s Code of Conduct, which outlines clear expectations of employees’ conduct in this regard. Demant has implemented a global Data Ethics Policy, and it is mandatory for all employees in Demant to comply with the Policy.

Demant monitors the quality of its products and uses both external audits and complaints mechanisms to assess the effectiveness of actions. All development and manufacturing sites are audited on an ongoing basis in accordance with certification requirements. In 2024, audits in the Hearing Aids business area resulted in minor non-conformances, which were reviewed and closed by authorities. No major findings were reported in the Diagnostics business area.