Demant
ESRS disclosure: ESRS S4 \ DR S4-2 \ Paragraph 20
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- Does the undertaking disclose whether and how the perspectives of consumers and/or end-users inform its decisions or activities aimed at managing actual and potential impacts on consumers and/or end-users? Include, where relevant, an explanation of the processes for engaging with consumers and end-users about these impacts.
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Question Id: S4-2_01
Engaging with users and consumers is integral to Demant’s purpose of providing life-changing hearing health. Continuous feedback from users and customers allows focused innovation and enables us to provide a high level of service in our hearing care clinics. We have established user communication procedures for all our business areas.
Report Date: 4Q2024Relevance: 65%
- Provide a detailed account of any supplementary actions or initiatives your organization has implemented, specifically aimed at enhancing social outcomes for consumers and end-users, as part of your strategy to address material impacts, manage associated risks, and capitalize on opportunities related to consumers and end-users. Include an evaluation of the effectiveness of these actions.
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Question Id: S4-4_03
The IRU works to change the lives of people with hearing loss by inventing new or improving existing tools for hearing care professionals. In 2024, IRU supported the commercial roll-out of the Audible Contrast Threshold (ACT™) test, enabling more precise fitting of hearing aids. The EU-funded project EASYLI aims to optimize the ratio between costs and benefits of listening in occupational settings. At Eriksholm Research Centre, AI is used to create hearing aid systems that provide tailored sound experiences. In 2024, Demant launched next-gen AI-enabled hearing aids.
Report Date: 4Q2024Relevance: 85%