Demant
Health Care Equipment
Denmark
ESRS disclosure: ESRS S4 \ DR S4-1 \ Paragraph AR 9
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- Can the company provide a detailed account of the process used to establish targets related to managing material negative impacts, advancing positive impacts, and managing material risks and opportunities, as outlined in Disclosure Requirement S4-5? This should include whether and how the company engaged directly with consumers, end-users, their legitimate representatives, or credible proxies with insight into their situation. Additionally, in accordance with Disclosure Requirement S4-1, the company is required to describe the key information necessary to ensure a faithful representation of the policies concerning consumers and end-users. This description must include explanations of any significant changes to the policies adopted during the reporting year, such as new expectations for business customers or new approaches to due diligence and remedy.
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Question Id: S4-1_08
In 2024, Demant established new targets for advancing positive impacts on people with hearing loss: Improve more than 16 million lives by 2030, Increase awareness by performing hearing tests on more than 2 million people by 2030. The targets are set in relation to the overall ambition and purpose of Demant. The targets cover all markets where Demant is present. The target-setting process involved internal experts and was approved by Demant’s Executive Leadership Team and endorsed by the Board of Directors. Consumers and end-users were not directly involved in the process.
Report Date: 4Q2024Relevance: 60%
- Provide a detailed description of the specific channels established by your undertaking, or through participation in third-party mechanisms, that allow consumers and end-users to directly raise their concerns or needs with your organization and have them addressed. Include information on whether these channels are internally developed or involve external collaboration.
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Question Id: S4-3_02
Demant’s whistleblower hotline is available to all external stakeholders, including users and consumers. Please refer to page 104.
Report Date: 4Q2024Relevance: 60%