Demant
ESRS disclosure: ESRS S4 \ DR S4-1 \ Paragraph 15
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- Provide detailed information on your organization's policies designed to manage material impacts, risks, and opportunities concerning consumers and end-users. Specify whether these policies are applicable to specific groups or encompass all consumers and end-users, in alignment with ESRS 2 MDR-P on managing material sustainability matters.
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Question Id: S4-1_01
Working with quality is vital for us to sustain the high standards and reliability of our products and to ensure the safety of our customers and users. We ensure that the Group complies with relevant regulations related to specific substances and defines quality management in quality policies for the Hearing Aids and Diagnostics business areas. The policies cover activities that support product development, manufacturing, marketing and servicing. Each function within the company is accountable for the quality of their deliveries. The leadership of the quality functions are accountable for ensuring that quality and compliance are delivered by the organisation.
Report Date: 4Q2024Relevance: 60%
- Provide a detailed description of the specific channels established by your undertaking, or through participation in third-party mechanisms, that allow consumers and end-users to directly raise their concerns or needs with your organization and have them addressed. Include information on whether these channels are internally developed or involve external collaboration.
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Question Id: S4-3_02
Demant’s whistleblower hotline is available to all external stakeholders, including users and consumers. Please refer to page 104.
Report Date: 4Q2024Relevance: 60%