Demant
ESRS disclosure: ESRS S4 \ DR S4-2 \ Paragraph 20
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- Does the undertaking disclose whether and how the perspectives of consumers and/or end-users inform its decisions or activities aimed at managing actual and potential impacts on consumers and/or end-users? Include, where relevant, an explanation of the processes for engaging with consumers and end-users about these impacts.
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Question Id: S4-2_01
Engaging with users and consumers is integral to Demant’s purpose of providing life-changing hearing health. Continuous feedback from users and customers allows focused innovation and enables us to provide a high level of service in our hearing care clinics. We have established user communication procedures for all our business areas.
Report Date: 4Q2024Relevance: 65%
- Identify and describe the specific role or function within your organization that holds operational responsibility or ultimate accountability for engaging with consumers and end-users regarding impacts. Indicate whether this is a dedicated role or function, or part of a broader role or function, and specify any capacity-building activities provided to support staff in these engagements. If no such position or function exists, state this explicitly. You may also reference information disclosed under ESRS 2 GOV-1 concerning the role of administrative, management, and supervisory bodies.
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Question Id: S4-2_09
In 2024, Demant established new targets for advancing positive impacts on people with hearing loss: Improve more than 16 million lives by 2030, Increase awareness by performing hearing tests on more than 2 million people by 2030. The target-setting process involved internal experts and was approved by Demant’s Executive Leadership Team and endorsed by the Board of Directors. Consumers and end-users were not directly involved in the process.
Report Date: 4Q2024Relevance: 20%