Demant
ESRS disclosure: ESRS S4 \ DR S4-1 \ Paragraph AR 9
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- Can the company provide a detailed account of the process used to establish targets related to managing material negative impacts, advancing positive impacts, and managing material risks and opportunities, as outlined in Disclosure Requirement S4-5? This should include whether and how the company engaged directly with consumers, end-users, their legitimate representatives, or credible proxies with insight into their situation. Additionally, in accordance with Disclosure Requirement S4-1, the company is required to describe the key information necessary to ensure a faithful representation of the policies concerning consumers and end-users. This description must include explanations of any significant changes to the policies adopted during the reporting year, such as new expectations for business customers or new approaches to due diligence and remedy.
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Question Id: S4-1_08
In 2024, Demant established new targets for advancing positive impacts on people with hearing loss: Improve more than 16 million lives by 2030, Increase awareness by performing hearing tests on more than 2 million people by 2030. The targets are set in relation to the overall ambition and purpose of Demant. The targets cover all markets where Demant is present. The target-setting process involved internal experts and was approved by Demant’s Executive Leadership Team and endorsed by the Board of Directors. Consumers and end-users were not directly involved in the process.
Report Date: 4Q2024Relevance: 60%
- Has the undertaking adopted a general process for engaging with consumers and end-users regarding impacts? If not, disclose the absence of such a process and provide a timeframe for its anticipated adoption.
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Question Id: S4-2_08
Engaging with users and consumers is integral to Demant’s purpose of providing life-changing hearing health. Continuous feedback from users and customers allows focused innovation and enables us to provide a high level of service in our hearing care clinics. We have established user communication procedures for all our business areas.
Report Date: 4Q2024Relevance: 75%