Demant
ESRS disclosure: ESRS S4 \ DR S4-1 \ Paragraph AR 13
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- Provide a detailed account of the methods and channels utilized to communicate your policies to the relevant individuals, groups, or entities. This includes those expected to implement the policies, such as employees, contractors, and suppliers, as well as those with a vested interest in their execution, like workers and investors. Describe the tools and mediums employed, such as flyers, newsletters, dedicated websites, social media, face-to-face interactions, and workers' representatives, to ensure policy accessibility and comprehension among diverse audiences. Additionally, elucidate the strategies employed to identify and eliminate potential dissemination barriers, including translation into pertinent languages or the use of visual aids.
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Question Id: S4-1_09
We have a dedicated Data Privacy team, which is part of Demant’s Group Legal & Compliance, and in 2024, we welcomed additional privacy professionals to the team. The team is mainly based in Europe and the US, where privacy legislation was first passed and where internal demand for support has been most prevalent. However, the team also supports legal colleagues and the business in other regions, as more countries pass comprehensive data protection laws and impose local restrictions on data handling. The team maintains a privacy portal for employees, containing relevant national and international legislation and guidelines that Demant brands must comply with, training materials and access to relevant policies and processes.
Report Date: 4Q2024Relevance: 50%
- Provide a detailed account of whether and how the perspectives of consumers and/or end-users are integrated into your decision-making processes or activities aimed at managing actual and potential impacts on these stakeholders. Include an explanation of the methods used to assess the effectiveness of your engagement with consumers and/or end-users, and, if applicable, describe any agreements or outcomes that have resulted from such engagement.
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Question Id: S4-2_05
Engaging with users and consumers is integral to Demant’s purpose of providing life-changing hearing health. Continuous feedback from users and customers allows focused innovation and enables us to provide a high level of service in our hearing care clinics. We have established user communication procedures for all our business areas.
Report Date: 4Q2024Relevance: 60%