Demant
ESRS disclosure: ESRS S4 \ DR S4-1 \ Paragraph 16 c
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- Provide a detailed description of your company's human rights policy commitments relevant to consumers and end-users. Include the processes and mechanisms in place to ensure compliance with the UN Guiding Principles on Business and Human Rights, the ILO Declaration on Fundamental Principles and Rights at Work, and the OECD Guidelines for Multinational Enterprises. Focus on material matters and outline your general approach to implementing measures that provide and/or enable remedies for human rights impacts.
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Question Id: S4-1_05
Demant has a defined Data Privacy Strategy and programme to manage potentially negative impacts on the privacy of consumers and users. This includes policies and defined processes for handling personal data as well as processes for engaging with affected stakeholders and remediating any such impacts. Data privacy is also covered by Demant’s Code of Conduct, which outlines clear expectations of employees’ conduct in this regard. Demant has implemented a global Data Ethics Policy, and it is mandatory for all employees in Demant to comply with the Policy.
Report Date: 4Q2024Relevance: 50%
- Does the undertaking engage directly with affected consumers and end-users, their legitimate representatives, or credible proxies to gain insights into their perspectives? Provide details on how these perspectives inform the undertaking's decisions or activities aimed at managing actual and potential impacts on consumers and end-users.
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Question Id: S4-2_02
Engaging with users and consumers is integral to Demant’s purpose of providing life-changing hearing health. Continuous feedback from users and customers allows focused innovation and enables us to provide a high level of service in our hearing care clinics. We have established user communication procedures for all our business areas.
Report Date: 4Q2024Relevance: 65%