Demant
ESRS disclosure: ESRS S4 \ DR S4-2 \ Paragraph 20
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- Provide a detailed account of whether and how your company's policies concerning consumers and/or end-users align with internationally recognized instruments, specifically the United Nations (UN) Guiding Principles on Business and Human Rights. Additionally, disclose the extent to which instances of non-compliance with the UN Guiding Principles on Business and Human Rights, the ILO Declaration on Fundamental Principles and Rights at Work, or the OECD Guidelines for Multinational Enterprises, involving consumers and/or end-users, have been identified within your downstream value chain. If applicable, include an indication of the nature of these cases.
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Question Id: S4-1_07
Demant’s commitment to human rights, embedded in our Sustainability Policy, also covers the rights of users and consumers. Please refer to Demant’s approach to due diligence in relation to human rights on page 86. Neither cases of non-respect of the United Nations Guiding Principles on Business and Human Rights (UNGPs) and OECD Guidelines, nor severe human rights impacts involving consumers or users, have been reported in Demant’s value chain in 2024.
Report Date: 4Q2024Relevance: 60%
- Does the undertaking disclose whether and how the perspectives of consumers and/or end-users inform its decisions or activities aimed at managing actual and potential impacts on consumers and/or end-users? Include, where relevant, an explanation of the processes for engaging with consumers and end-users about these impacts.
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Question Id: S4-2_01
Engaging with users and consumers is integral to Demant’s purpose of providing life-changing hearing health. Continuous feedback from users and customers allows focused innovation and enables us to provide a high level of service in our hearing care clinics. We have established user communication procedures for all our business areas.
Report Date: 4Q2024Relevance: 65%