Input includes employing 22,000+ people, more than DKK 1.4 billion invested annually in R&D, a growing portfolio of 3,500+ patents and designs, a global distribution network with over 4,000 hearing care clinics, and strong relationships with component suppliers. Our business areas' common understanding of technology and innovation is at the core of our operating model. We focus on value-adding collaboration between the R&D functions of our individual business areas, ensuring supply chain agility and resilience.

Output includes diagnostic equipment that increases the quality of patient care, high-quality hearing aid solutions, and personal and individualised treatment offering the highest level of expertise in audiology. Outcome involves creating life-changing differences through hearing health by helping people overcome hearing loss and improving their lives supported by innovative solutions and hearing care. Customers benefit from a user experience that exceeds expectations, employees work in an inclusive environment, and investors receive attractive financial returns and growth based on a resilient business model.

The upstream value chain includes raw materials purchase by suppliers, component manufacturing, transport, research & development, and production and service of products. The downstream value chain involves marketing and sales, product use, transport, and external customers. Diagnostic equipment and hearing aids reach own hearing care professionals, external customers, and users through retail, product use, and transport. The organization operates a long and complex value chain, engaging with suppliers that operate in countries and industries with potentially negative impacts on workers’ rights.

We engage with our stakeholders on a continuous basis to meet their expectations, report on our product innovation process and ensure mitigation of potential negative impacts. The interests and views of key stakeholders are shared with the Executive Leadership Team through our functional boards as well as our functional and business area leadership teams.

Key stakeholders include Employees, Users, Customers, Suppliers, Shareholders, Regulators and authorities, Industry organisations and interest groups, and Academia.

The categories of stakeholders include Employees, Users, Customers, Suppliers, Shareholders, Regulators and authorities, Industry organisations and interest groups, and Academia.

The interests and views of key stakeholders are shared with the Executive Leadership Team through our functional boards as well as our functional and business area leadership teams.

We engage with our stakeholders on a continuous basis to meet their expectations, report on our product innovation process and ensure mitigation of potential negative impacts.

The interests and views of key stakeholders are shared with the Executive Leadership Team through our functional boards as well as our functional and business area leadership teams.

We engage with our stakeholders on a continuous basis to meet their expectations, report on our product innovation process and ensure mitigation of potential negative impacts.