Demant
ESRS disclosure
Tags Tree
- Provide a detailed account of the process your organization employs to establish targets concerning the management of significant negative impacts, the promotion of positive impacts, and the handling of substantial risks and opportunities. Specify whether and how your organization has engaged directly with consumers and/or end-users, their legitimate representatives, or credible proxies with insights into their circumstances. Additionally, when disclosing targets related to consumers and/or end-users, articulate the intended outcomes to be achieved in their lives, ensuring specificity in your response.
-
Question Id: S4-5_04
In 2024, Demant established new targets for advancing positive impacts on people with hearing loss, such as improving more than 16 million lives by 2030 and increasing awareness by performing hearing tests on more than 2 million people by 2030. The target-setting process involved internal experts and was approved by Demant’s Executive Leadership Team and endorsed by the Board of Directors. Consumers and end-users were not directly involved in the process.
Report Date: 4Q2024Relevance: 60%
- Provide a detailed account of the process your organization employs to establish targets concerning the management of material negative impacts, the promotion of positive impacts, and the handling of material risks and opportunities. Specify whether and how your organization has engaged directly with consumers and/or end-users, their legitimate representatives, or credible proxies with insight into their situation. Additionally, when disclosing targets related to consumers and/or end-users, elucidate on the stability of these targets over time, particularly in terms of definitions and methodologies, to ensure comparability.
-
Question Id: S4-5_05
In 2024, Demant established new targets for advancing positive impacts on people with hearing loss. The targets are set in relation to the overall ambition and purpose of Demant. The target-setting process involved internal experts and was approved by Demant’s Executive Leadership Team and endorsed by the Board of Directors. Consumers and end-users were not directly involved in the process.
Report Date: 4Q2024Relevance: 60%
- Provide a detailed account of the process your organization employs to establish targets related to managing material negative impacts, advancing positive impacts, and managing material risks and opportunities. Specify whether and how your organization has engaged directly with consumers, end-users, their legitimate representatives, or credible proxies with insight into their situation. Additionally, clearly define the standards or commitments upon which these targets are based, such as codes of conduct, sourcing policies, global frameworks, or industry codes.
-
Question Id: S4-5_06
In 2024, Demant established new targets for advancing positive impacts on people with hearing loss. The target-setting process involved internal experts and was approved by Demant’s Executive Leadership Team and endorsed by the Board of Directors. Consumers and end-users were not directly involved in the process.
Report Date: 4Q2024Relevance: 60%
- Provide a detailed description of the significant groups of products and/or services offered by your company, including any changes in the reporting period such as new or removed products and/or services, as part of the key elements of your general strategy that relate to or affect sustainability matters.
-
Question Id: SBM-1_01
The Demant Group develops, manufactures and sells products and equipment that help people with hearing loss connect and communicate with the world around them. The company operates a focused hearing healthcare company, consisting of three business areas: Hearing Aids, Hearing Care, and Diagnostics. The Hearing Aids business area engages in the development, manufacturing, and wholesale of hearing aids, developing innovative and leading technological solutions that create life-changing hearing health. The Hearing Care business area comprises the Audika Group, which is a global retail company that provides personalized hearing care to customers worldwide through several strong local brands. The Diagnostics business area consists of a group of international companies and is the global market leader in hearing and balance assessment solutions used by audiologists, ENT doctors, and balance clinics worldwide. In 2024, the company launched a new supplier engagement program to collect primary data and set targets for suppliers to enhance their environmental performance. Additionally, Demant introduced the Oticon Intent™, the world’s first hearing aid with user-intent sensors, and launched the Encanta hearing aids with a focus on the individual user under the Bernafon brand. Interacoustics introduced the Aided Cortical test to help infants with hearing loss hear better.
Report Date: 4Q2024Relevance: 90%
- Provide a detailed description of the significant markets and/or customer groups your company serves, including any changes that occurred during the reporting period, such as new or removed markets and/or customer groups. This information should align with the key elements of your general strategy that relate to or affect sustainability matters, as per Disclosure Requirement SBM-1 concerning Strategy, Business Model, and Value Chain.
-
Question Id: SBM-1_02
The Demant Group serves customers in over 130 countries through its Hearing Aids business area, which includes more than 900 employees in Hearing Aids R&D. The Hearing Care business area operates over 4,000 clinics worldwide and provides hearing care clinics in more than 25 countries. The Diagnostics business area facilitates the screening of over 200 million people and holds a market-leading position in relevant categories. In 2024, Demant acquired a Danish chain of hearing care clinics, Dansk HøreCenter, expanding its market presence.
Report Date: 4Q2024Relevance: 80%
- Provide a detailed breakdown of your total revenue, as reported in your financial statements, categorized by significant ESRS sectors. Ensure this information aligns, to the extent possible, with the segment reporting required under IFRS 8 Operating Segments.
-
Question Id: SBM-1_07
The total revenue for 2024 is 22,419 million DKK. The revenue is not explicitly broken down by ESRS sectors in the provided images.
Report Date: 4Q2024Relevance: 30%
- Provide a detailed account of your organization's sustainability-related goals, specifically addressing significant groups of products and services, customer categories, geographical areas, and relationships with stakeholders, as they pertain to the key elements of your general strategy, business model, and value chain.
-
Question Id: SBM-1_21
Our PURPOSE is to create life-changing differences through hearing health. Our AMBITION is as the leading hearing healthcare company to improve as many lives as possible. Our PRIORITISATION is to support the entire journey to better hearing by focusing on personalised care and innovative solutions. Our COMMITMENT includes delivering a world-class customer and user experience that exceeds expectations, pursuing an engaging, inclusive and innovative work culture, enabling employees to develop and grow, and driving attractive financial returns and growth based on a resilient business model. Our CHOICES and ENABLERS support sustainable growth, including innovation and core technology development, consolidation of distribution, growth across geographies and channels, and responsible and sustainable business practices.
Report Date: 4Q2024Relevance: 60%
- Provide an assessment of your current significant products and/or services, as well as significant markets and customer groups, in relation to your sustainability-related goals, as part of the disclosure requirement SBM-1 concerning your strategy, business model, and value chain.
-
Question Id: SBM-1_22
The Demant Group develops, manufactures and sells products and equipment that help people with hearing loss connect and communicate with the world around them. The business areas include Hearing Aids, Hearing Care, and Diagnostics. Hearing Aids serve customers in 130+ countries with innovative solutions. Hearing Care operates 4,000+ clinics worldwide. Diagnostics facilitates screening of 200+ million people. Sustainability-related goals include supplier engagement to enhance environmental performance and a 16% emissions reduction in transportation for Diagnostics in 2024.
Report Date: 4Q2024Relevance: 85%
- Provide detailed information regarding the key elements of your general strategy that relate to or impact sustainability matters. This should include any main challenges anticipated, critical solutions or projects planned, and their relevance to sustainability reporting.
-
Question Id: SBM-1_23
Our strategy focuses on creating value by growing our business at a rate exceeding the market growth rate, while improving profitability through economies of scale and efficiency. Key elements include fuel innovation and core technology development, participate in consolidation of distribution and leverage commercial position, grow across geographies and channels and in adjacent business activities, leverage scalability and increase business resilience, and drive responsible and sustainable business practices. We are committed to adding value responsibly and sustainably, aligning with the purpose and ambition of the company.
Report Date: 4Q2024Relevance: 80%
- Provide a comprehensive description of your business model and value chain, as mandated by Disclosure Requirement SBM-1, under the Strategy, Business Model, and Value Chain section.
-
Question Id: SBM-1_25
Our operating model is designed to steer us in operating our three business areas – Hearing Aids, Hearing Care and Diagnostics – in a setup that is ensuring that we remain focused on excelling in each business area, while leveraging synergies across the Group through strong collaboration. This approach enables each business area to adopt a customer-centric approach and execute their specific strategic initiatives to deliver on the strategy, enabling the Group to create life-changing solutions that complement each other. Our operating model is founded on a robust internal infrastructure, encompassing IT, HR, finance, sustainability as well as legal systems and processes. This strong backbone, which we call Group Services, supports business growth, ensures efficiency and enables economies of scale in a sustainable and responsible way.
Report Date: 4Q2024Relevance: 65%