Demant
ESRS disclosure
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- What resources are allocated by your organization to manage its material impacts on consumers and end-users, including the approaches taken to address material risks and pursue material opportunities, and how effective are these actions?
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Question Id: S4-4_12
Demant is committed to continuous R&D investment to drive innovation and ensure technological leadership. In 2024, Demant invested DKK 1,394 million in R&D. The company engages with users and consumers to provide life-changing hearing health, focusing on innovation and service in hearing care clinics. They have established user communication procedures and engage in global efforts to put hearing health on the map through initiatives like the International Campaign for Better Hearing.
Report Date: 4Q2024Relevance: 65%
- Does the undertaking disclose the process for setting targets related to managing material negative impacts, advancing positive impacts, and managing material risks and opportunities? Specifically, does it detail whether and how the undertaking engaged directly with consumers and/or end-users, their legitimate representatives, or credible proxies with insight into their situation? Furthermore, given that material negative impacts affecting consumers and/or end-users during the reporting period may be linked to entities or operations outside the undertaking's direct control, does the undertaking disclose whether and how it seeks to use leverage with relevant business relationships to manage those impacts? This may include the use of commercial leverage, such as enforcing contractual requirements or implementing incentives, other forms of leverage within the relationship, such as providing training or capacity-building on proper product use or sale practices, or collaborative leverage with peers or other actors, such as initiatives aimed at responsible marketing or product safety.
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Question Id: S4-4_13
In 2024, Demant established new targets for advancing positive impacts on people with hearing loss: improving more than 16 million lives by 2030 and increasing awareness by performing hearing tests on more than 2 million people by 2030. The target-setting process involved internal experts and was approved by Demant’s Executive Leadership Team and endorsed by the Board of Directors. Consumers and end-users were not directly involved in the process.
Report Date: 4Q2024Relevance: 50%
- Provide a detailed account of the process your organization employs to establish targets for managing material negative impacts, advancing positive impacts, and addressing material risks and opportunities. Specifically, clarify whether and how your organization engages directly with consumers, end-users, their legitimate representatives, or credible proxies with insights into their situation. Furthermore, when disclosing participation in an industry or multi-stakeholder initiative aimed at addressing material negative impacts, elucidate how the initiative, along with your organization's involvement, seeks to address the material impact in question. Additionally, disclose any relevant targets set by the initiative and the progress made towards achieving them, as per the requirements outlined in ESRS S4-5.
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Question Id: S4-4_14
In 2024, Demant established new targets for advancing positive impacts on people with hearing loss: improving more than 16 million lives by 2030 and increasing awareness by performing hearing tests on more than 2 million people by 2030. The target-setting process involved internal experts and was approved by Demant’s Executive Leadership Team and endorsed by the Board of Directors. Consumers and end-users were not directly involved in the process.
Report Date: 4Q2024Relevance: 50%
- Provide a detailed account of the process your organization employs to set targets related to managing material negative impacts, advancing positive impacts, and addressing material risks and opportunities. Specifically, indicate whether and how your organization engages directly with consumers and/or end-users, their legitimate representatives, or credible proxies with insight into their situation. Additionally, describe the role consumers and/or end-users, along with their legitimate representatives or credible proxies, play in decisions concerning the design and implementation of initiatives or processes based on their needs and the level of implementation of these initiatives.
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Question Id: S4-4_15
In 2024, Demant established new targets for advancing positive impacts on people with hearing loss: improving more than 16 million lives by 2030 and increasing awareness by performing hearing tests on more than 2 million people by 2030. The target-setting process involved internal experts and was approved by Demant’s Executive Leadership Team and endorsed by the Board of Directors. Consumers and end-users were not directly involved in the process.
Report Date: 4Q2024Relevance: 60%
- Provide detailed information regarding the intended or achieved positive outcomes of your company's programmes or processes for consumers and end-users. This should include the process for setting targets related to managing material negative impacts, advancing positive impacts, and managing material risks and opportunities. Specify whether and how your company engaged directly with consumers and/or end-users, their legitimate representatives, or credible proxies with insight into their situation. Additionally, outline any initiatives or processes based on the needs of affected consumers and/or end-users, including their level of implementation and the effectiveness of actions taken.
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Question Id: S4-4_16
In 2024, Demant established new targets for advancing positive impacts on people with hearing loss: improving more than 16 million lives by 2030 and increasing awareness by performing hearing tests on more than 2 million people by 2030. The target-setting process involved internal experts and was approved by Demant’s Executive Leadership Team and endorsed by the Board of Directors. Consumers and end-users were not directly involved in the process. Based on the estimated lifetime of hearing aids, the number of hearing aids sold, and fittings made by the Group in 2024, Demant improved 10.9 million lives in 2024.
Report Date: 4Q2024Relevance: 65%
- Does the undertaking disclose the process for setting targets related to managing material negative impacts, advancing positive impacts, and managing material risks and opportunities, including whether and how it engaged directly with consumers and/or end-users, their legitimate representatives, or credible proxies with insight into their situation? Additionally, does the undertaking disclose whether any initiatives or processes aimed at delivering positive impacts for consumers and/or end-users are also designed to support the achievement of one or more of the UN Sustainable Development Goals, such as through commitments like advancing UN SDG 3 to ensure healthy lives and promote well-being for all at all ages?
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Question Id: S4-4_17
In 2024, Demant established new targets for advancing positive impacts on people with hearing loss: improving more than 16 million lives by 2030 and increasing awareness by performing hearing tests on more than 2 million people by 2030. The target-setting process involved internal experts and was approved by Demant’s Executive Leadership Team and endorsed by the Board of Directors. Consumers and end-users were not directly involved in the process.
Report Date: 4Q2024Relevance: 65%
- Provide a detailed description of the internal functions involved in managing impacts, specifying the types of actions these functions undertake to mitigate negative impacts and promote positive impacts. Include information on the process for setting targets related to managing material negative impacts, advancing positive impacts, and addressing material risks and opportunities. Clarify whether and how the undertaking engaged with consumers, end-users, their legitimate representatives, or credible proxies during this process.
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Question Id: S4-4_18
In 2024, Demant established new targets for advancing positive impacts on people with hearing loss: improving more than 16 million lives by 2030 and increasing awareness by performing hearing tests on more than 2 million people by 2030. The target-setting process involved internal experts and was approved by Demant’s Executive Leadership Team and endorsed by the Board of Directors. Consumers and end-users were not directly involved in the process.
Report Date: 4Q2024Relevance: 60%
- Provide a detailed account of whether consumers and end-users were directly involved in the process of setting targets, and if so, describe the methods and extent of their engagement.
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Question Id: S4-5_01
In 2024, Demant established new targets for advancing positive impacts on people with hearing loss. The target-setting process involved internal experts and was approved by Demant’s Executive Leadership Team and endorsed by the Board of Directors. Consumers and end-users were not directly involved in the process.
Report Date: 4Q2024Relevance: 75%
- Provide a detailed account of the process employed by your organization in setting targets related to managing material negative impacts, advancing positive impacts, and managing material risks and opportunities. Specifically, disclose whether and how your organization engaged directly with consumers and/or end-users, their legitimate representatives, or credible proxies with insight into their situation, in tracking the organization's performance against these targets.
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Question Id: S4-5_02
In 2024, Demant established new targets for advancing positive impacts on people with hearing loss. The targets are set in relation to the overall ambition and purpose of Demant. The target-setting process involved internal experts and was approved by Demant’s Executive Leadership Team and endorsed by the Board of Directors. Consumers and end-users were not directly involved in the process.
Report Date: 4Q2024Relevance: 65%
- Has the undertaking disclosed the process for setting targets related to managing material negative impacts, advancing positive impacts, and managing material risks and opportunities, specifically detailing whether and how direct engagement with consumers and/or end-users, their legitimate representatives, or credible proxies was conducted in identifying any lessons or improvements resulting from the undertaking's performance?
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Question Id: S4-5_03
In 2024, Demant established new targets for advancing positive impacts on people with hearing loss. The target-setting process involved internal experts and was approved by Demant’s Executive Leadership Team and endorsed by the Board of Directors. Consumers and end-users were not directly involved in the process.
Report Date: 4Q2024Relevance: 50%