To facilitate our ability to address negative impacts on affected communities, we often employ community liaison officers who engage with local stakeholders to gather feedback and address grievances related to our projects, particularly during the planning and execution phases. We use various methods and channels to collect community input, including hosting informational town halls and open forums, telephone lines, emails, and social media as well as designated drop-off boxes in locations to allow residents to submit concerns anonymously.

Additionally, our Whistleblower Hotline enables individuals in affected communities to report any inappropriate or illegal conduct confidentially.

We recognise the importance of identifying and understanding the diverse communities that may be affected by our renewable energy projects. Our operations and value chain may impact various communities, leading to human rights concerns and other social impacts. Through our DMA process, we have identified two key groups that are subject to our material impacts: Indigenous Peoples and local communities. Indigenous Peoples are affected by our own operations, such as wind or solar farm development, and throughout our value chain, where we may work with suppliers operating on or near Indigenous lands. They are particularly vulnerable and face heightened risks of harm due to their cultural heritage and traditional land rights. Local communities can also be impacted negatively by living near extraction sites for minerals and metals used in renewable energy infrastructure, such as rare earth elements for wind turbines and solar panels.