To facilitate our ability to address negative impacts on affected communities, we often employ community liaison officers who engage with local stakeholders to gather feedback and address grievances related to our projects, particularly during the planning and execution phases. We use various methods and channels to collect community input, including hosting informational town halls and open forums, telephone lines, emails, and social media as well as designated drop-off boxes in locations to allow residents to submit concerns anonymously.

Additionally, our Whistleblower Hotline enables individuals in affected communities to report any inappropriate or illegal conduct confidentially.

We actively work to implement initiatives that foster community development in consultation with communities to best address local needs. Involving local communities in the planning and development phases of renewable energy projects allows us to address their concerns, align our activities with community interests, and promote shared benefits, such as job creation, economic development, and enhanced community well-being. For instance, we provide education and upskilling programmes to develop competences in renewable energy technologies through community benefit funds. This enables community members to gain employment in our projects or the wider renewable energy industry, generating local jobs and fostering innovation. Additionally, we invest in community infrastructure to enhance public facilities and improve living standards, such as the Grimsby Youth Zone in the UK.