Orsted
ESRS disclosure: ESRS S3 \ DR S3-1 \ Paragraph AR 11
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- Provide a detailed account of the methods and channels used to communicate your policies to relevant individuals, groups, or entities. This includes those expected to implement the policies, such as employees, contractors, and suppliers, as well as those with a vested interest in their execution, like workers and investors. Include any communication tools utilized, such as flyers, newsletters, dedicated websites, social media, face-to-face interactions, or representatives. Additionally, describe any measures taken to ensure accessibility and comprehension of the policies, such as translations or graphic depictions, and explain how potential barriers to dissemination are identified and addressed.
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Question Id: S3-1_09
To facilitate our ability to address negative impacts on affected communities, we often employ community liaison officers who engage with local stakeholders to gather feedback and address grievances related to our projects, particularly during the planning and execution phases. We use various methods and channels to collect community input, including hosting informational town halls and open forums, telephone lines, emails, and social media as well as designated drop-off boxes in locations to allow residents to submit concerns anonymously.
Additionally, our Whistleblower Hotline enables individuals in affected communities to report any inappropriate or illegal conduct confidentially.
Report Date: 4Q2024Relevance: 50%
- Does the undertaking have policies in place to protect individuals from retaliation when they utilize channels to raise concerns or needs, and how does it ensure that affected communities are aware of and trust these structures or processes? If this information has been previously disclosed under ESRS G1-1, reference that disclosure.
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Question Id: S3-3_15
We ensure individuals who use these grievance mechanisms are protected from retaliation, and that whistleblower reports are handled confidentially, in line with our 'Good business conduct policy' and 'Whistleblower policy'.
Report Date: 4Q2024Relevance: 80%