Our approach to managing our negative impacts on affected communities and our processes for identifying what is needed and appropriate to respond to these impacts help us to avoid, mitigate, and remedy negative impacts while creating lasting positive impacts for these communities.

To effectively remediate material negative impacts, including those that may affect Indigenous rights or disrupt local livelihoods within our value chain or operations, we engage directly with impacted communities, listen to their concerns, and provide appropriate remedies to support their well-being and resilience. We continuously work to strengthen our processes for providing or contributing to appropriate remediation to affected communities where we have identified that we have caused or contributed to a negative impact.

To facilitate our ability to address negative impacts on affected communities, we often employ community liaison officers who engage with local stakeholders to gather feedback and address grievances related to our projects, particularly during the planning and execution phases. We use various methods and channels to collect community input, including hosting informational town halls and open forums, telephone lines, emails, and social media as well as designated drop-off boxes in locations to allow residents to submit concerns anonymously. Additionally, our Whistleblower Hotline enables individuals in affected communities to report any inappropriate or illegal conduct confidentially.