To facilitate our ability to address negative impacts on affected communities, we often employ community liaison officers who engage with local stakeholders to gather feedback and address grievances related to our projects, particularly during the planning and execution phases. We use various methods and channels to collect community input, including hosting informational town halls and open forums, telephone lines, emails, and social media as well as designated drop-off boxes in locations to allow residents to submit concerns anonymously.

Additionally, our Whistleblower Hotline enables individuals in affected communities to report any inappropriate or illegal conduct confidentially.

We see value in gaining insights into the perspectives of vulnerable or marginalised communities, including environmental justice communities, to ensure that their needs and concerns are appropriately addressed in our projects. We have actively engaged with Indigenous communities in connection with projects both in the US and Australia. Our goal is to secure FPIC for projects impacting Indigenous lands or territories, respecting their rights and their cultural, intellectual, religious, and spiritual property.