Provide a detailed account of the processes your organization employs to engage with affected communities regarding impacts. Specifically, disclose whether and how the perspectives of these communities are integrated into your decision-making or activities aimed at managing actual and potential impacts. Include an explanation of how your organization assesses the effectiveness of its engagement with affected communities, detailing any relevant agreements or outcomes that have resulted from these engagements.

Question

Accepted Answer

We work closely with materially affected communities to monitor issues raised and addressed while also assessing the effectiveness of these grievance channels. We currently assess the effectiveness of our mechanisms and communication channels through our ongoing dialogue with local stakeholders. We want to further improve our processes of assessing the effectiveness of these efforts and are working to establish a global method for aggregating community feedback and grievance management. This will allow us to systematically track and monitor the effectiveness of our efforts. Specifically, we aim to implement a standardised process for receiving, addressing, resolving, and providing remedies to affected communities when necessary. We plan to pilot a grievance reporting channel for a select supplier to collect workers’ grievances via a digital solution by 2025.

Orsted

ESRS disclosure: S3-2_05

Tags Tree