Orsted
ESRS disclosure: ESRS S3 \ DR S3-1 \ Paragraph AR 11
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- Provide a detailed account of the methods and channels used to communicate your policies to relevant individuals, groups, or entities. This includes those expected to implement the policies, such as employees, contractors, and suppliers, as well as those with a vested interest in their execution, like workers and investors. Include any communication tools utilized, such as flyers, newsletters, dedicated websites, social media, face-to-face interactions, or representatives. Additionally, describe any measures taken to ensure accessibility and comprehension of the policies, such as translations or graphic depictions, and explain how potential barriers to dissemination are identified and addressed.
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Question Id: S3-1_09
To facilitate our ability to address negative impacts on affected communities, we often employ community liaison officers who engage with local stakeholders to gather feedback and address grievances related to our projects, particularly during the planning and execution phases. We use various methods and channels to collect community input, including hosting informational town halls and open forums, telephone lines, emails, and social media as well as designated drop-off boxes in locations to allow residents to submit concerns anonymously.
Additionally, our Whistleblower Hotline enables individuals in affected communities to report any inappropriate or illegal conduct confidentially.
Report Date: 4Q2024Relevance: 50%
- "Provide a detailed account of whether and how the perspectives of affected communities are integrated into your company's decision-making processes or activities concerning the management of actual and potential impacts on these communities. Include, where applicable, an explanation of the methods and processes employed for such engagement."
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Question Id: S3-2_01
We aim to go above the minimum regulatory requirements regarding engagement with affected communities, as we believe these engagements are essential for securing and sustaining the social license necessary for advancing renewable energy development. To ensure that our decisions reflect the perspectives of affected communities, we engage proactively with community stakeholders and local organisations and seek ongoing dialogue with them, ensuring their voices are heard and considered in our decision-making processes. This approach is being integrated across our business functions, markets, and asset projects. Engagement occurs at various frequencies and at various stages of a project. Our aim is to initiate early dialogue during the planning phase to gather the insights and concerns of the affected communities. This takes place through e.g. our community liaison officers and project staff employing different types of interaction, such as public meetings and consultations to facilitate open communication. When we employ community liaison officers in our projects, they often come from the communities we engage with, helping us gain a profound understanding of the local contexts. We continue this dialogue through the development, construction, and operation phases of our renewable energy assets.
Report Date: 4Q2024Relevance: 90%