Provide a detailed account of the methods and channels used to communicate your policies to relevant individuals, groups, or entities. This includes those expected to implement the policies, such as employees, contractors, and suppliers, as well as those with a vested interest in their execution, like workers and investors. Include any communication tools utilized, such as flyers, newsletters, dedicated websites, social media, face-to-face interactions, or representatives. Additionally, describe any measures taken to ensure accessibility and comprehension of the policies, such as translations or graphic depictions, and explain how potential barriers to dissemination are identified and addressed.

Question

Accepted Answer

To facilitate our ability to address negative impacts on affected communities, we often employ community liaison officers who engage with local stakeholders to gather feedback and address grievances related to our projects, particularly during the planning and execution phases. We use various methods and channels to collect community input, including hosting informational town halls and open forums, telephone lines, emails, and social media as well as designated drop-off boxes in locations to allow residents to submit concerns anonymously.
Additionally, our Whistleblower Hotline enables individuals in affected communities to report any inappropriate or illegal conduct confidentially.

Orsted

ESRS disclosure: S3-1_09

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