Our approach to managing our negative impacts on value chain workers and our processes for identifying what is needed and appropriate to respond to these impacts emphasise responsible sourcing, the promotion of labour rights, and address environmental and social impacts and risks. To achieve this, we conduct regular assessments, risk-based audits, and stakeholder engagements, enabling us to monitor and ensure compliance across the supply chain. Our approach to addressing concerns and grievances within our value chain is built on the principles of transparency, trust, and effective remediation that is proportionate to the grievance that has occurred. We continuously work to strengthen our processes for providing or contributing to appropriate remediation to value chain workers who have been harmed, where we have identified that we have caused or contributed to a negative impact.

Certain workers within these categories are especially vulnerable, such as migrant workers, women, young workers, minority ethnic groups, or those in unsafe work conditions. As part of our due diligence process, we conduct detailed assessments, including interviews, to understand how these vulnerable worker groups may face increased harm within our value chain. Based on our double materiality assessment (DMA), we have identified that workers in high-risk sectors like logistics, maritime operations, and mining, and in particular those working under vulnerable conditions, are more likely to experience issues related to unsafe employment practices.