To ensure our decisions and activities are informed by the perspectives of value chain workers, we engage proactively with them and their representatives, including trade unions. The outcome of this engagement directly informs our strategies for identifying, assessing, and addressing actual and potential impacts on workers. Through this collaborative process, we work to uphold fair labour practices and to foster safe, dignified, and inclusive work environments across our operations and partnerships.

To measure the effectiveness of our engagements, we assess outcomes of our assessments on an ongoing basis, including any agreements or remedial actions implemented as a result. We continuously work to improve our approach and, ultimately, value chain worker conditions. The senior operational responsibility for overseeing these engagements rests with our Chief Procurement Officer, ensuring that results are integrated into our broader due diligence processes. In 2024, we have improved the evaluation of our due diligence process and are working on optimising it alongside relevant internal teams, such as our QHSE team. In 2025, we aim to implement the new process in the organisation as well as mature the monitoring of contracted suppliers.