We align our policies with relevant internationally recognised guidelines and standards. Our 'Global human rights policy' aligns with the UN Guiding Principles on Business and Human Rights (UNGPs), the OECD Guidelines for Multinational Enterprises, the International Bill of Human Rights, and the International Labour Organisation’s (ILO) Declaration on Fundamental Principles and Rights at Work. Our 'Just transition policy' is aligned with the UN Global Compact (UNGC) and the ILO Declaration on Fundamental Principles and Rights at Work. Our code of conduct for business partners adheres to several standards and conventions, including the OECD Due Diligence Guidance, the Maritime Labour Convention, IFC Performance Standards and the previously mentioned guidelines.

We work closely with key suppliers to monitor issues raised and addressed while also assessing the effectiveness of these grievance channels, ensuring they are consistently available and trustworthy resources for value chain workers. However, currently we do not have a formal process in place to assess the effectiveness of our mechanisms and communication channels specifically for value chain workers. We are actively working to establish a global methodology for aggregating feedback and grievance management, which will also enable us to systematically track and monitor the effectiveness of our efforts. Specifically, we aim to implement a standardised process for receiving, addressing, resolving, and providing remedies to value chain workers where necessary. We plan to pilot a grievance reporting channel for a select supplier to collect workers’ grievances via a digital solution by 2025.