The policy explicitly highlights our dedication to ensuring freedom of association, the right to collective bargaining, the elimination of forced, trafficked, or compulsory labour, the effective abolition of child labour, and the elimination of discrimination in employment and occupation, among other critical issues.

We take proactive steps to ensure that our employees are aware of and reminded about the grievance mechanisms available. This awareness is built into various aspects of our employee experience, including: 1) code of conduct training: As part of our mandatory e-learning, we include guidance on our grievance and complaints handling mechanisms. 2) policy: The employees’ rights and options for support are further described in the ‘Grievance and complaints’ section in our ‘Global labour and employment rights policy’. 3) internal information campaigns: We regularly communicate with our employees through various internal channels, including emails, newsletters, and our intranet, to remind them about the availability of grievance channels and to encourage their use.