ISS AS
ESRS disclosure: ESRS S4 \ DR S4-1 \ Paragraph 17
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- Provide a detailed account of whether and how your company's policies concerning consumers and end-users are aligned with internationally recognized instruments pertinent to these groups, such as the United Nations Guiding Principles on Business and Human Rights. Additionally, disclose any instances of non-compliance with the UN Guiding Principles on Business and Human Rights, the ILO Declaration on Fundamental Principles and Rights at Work, or the OECD Guidelines for Multinational Enterprises that have been identified within your downstream value chain, specifying the nature of such cases, if applicable.
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Question Id: S4-1_06
Our human rights policy commitments do not particularly focus on data privacy related to our end-users. Please refer to S1-1 for a description of these commitments.
Report Date: 4Q2024Relevance: 20%
- Provide a detailed account of whether and how your company's policies concerning consumers and/or end-users align with internationally recognized instruments, specifically the United Nations (UN) Guiding Principles on Business and Human Rights. Additionally, disclose the extent to which instances of non-compliance with the UN Guiding Principles on Business and Human Rights, the ILO Declaration on Fundamental Principles and Rights at Work, or the OECD Guidelines for Multinational Enterprises, involving consumers and/or end-users, have been identified within your downstream value chain. If applicable, include an indication of the nature of these cases.
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Question Id: S4-1_07
Our human rights policy commitments do not particularly focus on data privacy related to our end-users. Please refer to S1-1 for a description of these commitments.
Report Date: 4Q2024Relevance: 20%
- Provide a detailed account of the methods and channels utilized to communicate your policies to the relevant individuals, groups, or entities. This includes those expected to implement the policies, such as employees, contractors, and suppliers, as well as those with a vested interest in their execution, like workers and investors. Describe the tools and mediums employed, such as flyers, newsletters, dedicated websites, social media, face-to-face interactions, and workers' representatives, to ensure policy accessibility and comprehension among diverse audiences. Additionally, elucidate the strategies employed to identify and eliminate potential dissemination barriers, including translation into pertinent languages or the use of visual aids.
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Question Id: S4-1_09
Our Group Data Protection Policy described above establishes a firm process for handling incidents of data breaches, which is the key enabler for us to provide remediation for negative impacts to end-users.
Just as for value chain workers our whistleblower channel is available to end-users for raising concerns though we would consider it a more natural and straight forward approach for end-users to raise concerns via their employer (our customer). During 2024 we have not received data privacy concerns from end-users via our whistleblower channel. For details on our whistleblower channel and Speak Up Policy, see S1-3 and G1-1. Our Speak Up Policy is publicly available to end-users at www.issworld.com.
Report Date: 4Q2024Relevance: 20%