Our fundamental promises to and requirements for our placemakers are anchored in our Code of Conduct. It is available in 22 languages and sets requirements to the personal conduct of all placemakers and provides fundamental principles that we will abide by in our people practices including commitments on upholding the United Nations Declaration of Human Rights, the United Nations Guiding Principles on Business and Human Rights, the ten Principles of the UN Global Compact and the Core Conventions of the International Labour Organisation. It directly addresses child labour, forced labour and trafficked labour.

The Speak Up Policy includes a 'no retaliation' principle to protect individuals, including workers' representatives, from retaliation when using these channels. The organization tracks the volume and categories of concerns and issues raised via Speak Up channels as a measure for the trust in and effectiveness thereof.