The Diversity, Inclusion & Belonging Policy provides a consistent global framework and governance to support our commitment to a global diversity, inclusion & belonging agenda and provides an environment and drive a culture that actively values diversity and inclusion at all levels of the organisation and that provides an environment of equal opportunity. Our Code of Conduct and Global People Standards prescribe equal opportunities as a principle to be respected in regard to recruitment, compensation, access to training, promotion, termination, and retirement. We have in our Diversity, Inclusion & Belonging Policy committed to promoting and driving a culture that actively values diversity and inclusion and to achieve and maintain a workforce that broadly reflects the local communities in which we operate.

The organization has a Speak Up channel available for placemakers and business partners, which can be accessed anonymously or non-anonymously by phone or electronic form to an independent third-party or personally to the Head of Group Internal Audit. The Speak Up Policy includes a 'no retaliation' principle. Ordinary grievance mechanisms are supported by the Escalation Policy, ensuring serious events are escalated to the EGM level. The Speak Up Policy also refers to EU external reporting channels for reporters uncomfortable with ISS’s grievance mechanisms.