Our fundamental promises to and requirements for our placemakers are anchored in our Code of Conduct. It is available in 22 languages and sets requirements to the personal conduct of all placemakers and provides fundamental principles that we will abide by in our people practices including commitments on upholding the United Nations Declaration of Human Rights, the United Nations Guiding Principles on Business and Human Rights, the ten Principles of the UN Global Compact and the Core Conventions of the International Labour Organisation. It directly addresses child labour, forced labour and trafficked labour.

The organization has a Speak Up channel available for placemakers and business partners, which can be accessed anonymously or non-anonymously by phone or electronic form to an independent third-party or personally to the Head of Group Internal Audit. The Speak Up Policy includes a 'no retaliation' principle. Ordinary grievance mechanisms are supported by the Escalation Policy, ensuring serious events are escalated to the EGM level. The Speak Up Policy also refers to EU external reporting channels for reporters uncomfortable with ISS’s grievance mechanisms.