The Diversity, Inclusion & Belonging Policy provides a consistent global framework and governance to support our commitment to a global diversity, inclusion & belonging agenda and provides an environment and drive a culture that actively values diversity and inclusion at all levels of the organisation and that provides an environment of equal opportunity. Our Code of Conduct and Global People Standards prescribe equal opportunities as a principle to be respected in regard to recruitment, compensation, access to training, promotion, termination, and retirement. We have in our Diversity, Inclusion & Belonging Policy committed to promoting and driving a culture that actively values diversity and inclusion and to achieve and maintain a workforce that broadly reflects the local communities in which we operate.

The organization has made available a Speak Up channel for placemakers as well as business partners and other stakeholders. Reports can be made anonymously or non-anonymously by phone or electronic form to an independent third-party or personally to the Head of Group Internal Audit. The Speak Up Policy refers to the EU external reporting channels available in countries for any matters that reporters are not comfortable reporting through ISS’s available grievance mechanisms. Ordinary grievance mechanisms are supported by the Escalation Policy, which ensures that serious events across the organization are ultimately escalated to the EGM level. Incidents covered by the scope of the Code of Conduct and Speak Up Policy are also covered by the Escalation Policy. When incidents or information within the scope of the Speak Up Policy is escalated outside the Speak Up reporting channel, it will manually be recorded within the Speak Up system.