Our fundamental promises to and requirements for our placemakers are anchored in our Code of Conduct. It is available in 22 languages and sets requirements to the personal conduct of all placemakers and provides fundamental principles that we will abide by in our people practices including commitments on upholding the United Nations Declaration of Human Rights, the United Nations Guiding Principles on Business and Human Rights, the ten Principles of the UN Global Compact and the Core Conventions of the International Labour Organisation. It directly addresses child labour, forced labour and trafficked labour.

The Employee Resource Groups (ERGs) for diversity, inclusion and belonging agenda is owned by a central function, Group Diversity, Inclusion & Belonging, within our People & Culture function. We have established Employee Resource Groups across the five diversity, inclusion and belonging themes most important and relevant for ISS: Generations & Pride; Gender Balance, Abilities and Cultures; and Race and Ethnicity. They are run by voluntary members of the organisation and are sponsored by at least one member of our Executive Group Management (EGM), which ensures that the voices of these particular groups are understood and heard.