The sustainability statement pertaining to the due diligence process includes the following core elements:

1. Embedding due diligence in governance, strategy and business model

   • Sustainability Statement: Strategy p. 58 and p. 63

2. Engaging with affected stakeholders in all key steps of the due diligence

   • Sustainability Statement: Overall stakeholder engagement p. 59, Customers p. 59, Employees p. 67-68, Labour organisations p. 68, Value chain workers p. 79, Suppliers p. 97

3. Identifying and assessing adverse impacts

   • Sustainability Statement: Double materiality assessment p. 64, Customer engagement survey p. 64, MyVoice survey, Safety Survey and Diversity Census p. 68, Supplier vetting p. 79-86

4. Taking action to address adverse impacts

   • Sustainability Statement: Actions in regard to employees p. 69-72, value chain workers p. 79-80, end-users p. 82 and climate p. 84-85

5. Tracking the effectiveness of these efforts and communicating

   • Sustainability Statement: Internal management reporting p. 55-56, Speak-up channel p. 96