ISS AS
ESRS disclosure
Tags Tree
- Provide detailed information regarding the intended or achieved positive outcomes of initiatives or processes for value chain workers. This should include the process for setting targets related to managing material negative impacts, advancing positive impacts, and managing material risks and opportunities. Specify whether and how the undertaking engaged directly with workers in the value chain, their legitimate representatives, or credible proxies with insight into their situation. Additionally, describe the actions taken on material impacts on value chain workers, the approaches to managing material risks and pursuing material opportunities related to these workers, and the effectiveness of those actions. Include any initiatives or processes based on the needs of affected workers and the progress in implementing such initiatives or processes.
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Question Id: S2-4_16
Our actions to mitigate negative impacts to supply chain workers described above are applicable across our operations and the metrics used for tracking are considered appropriate. We have therefore not adopted or plan to adopt specific targets in this regard.
Report Date: 4Q2024Relevance: 40%
- Does the undertaking disclose any initiatives or processes specifically aimed at delivering positive impacts for value chain workers that are also designed to support the achievement of one or more UN Sustainable Development Goals (SDGs)? If so, please detail the process for setting these targets, including whether and how the undertaking engaged directly with workers in the value chain, their legitimate representatives, or credible proxies with insight into their situation. Additionally, specify any actions taken to advance UN SDG 8, such as capacity-building for smallholders in the supply chain or training programs to increase the proportion of women in delivery roles within the downstream value chain.
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Question Id: S2-4_17
Our actions to mitigate negative impacts to supply chain workers described above are applicable across our operations and the metrics used for tracking are considered appropriate. We have therefore not adopted or plan to adopt specific targets in this regard.
Report Date: 4Q2024Relevance: 30%
- Provide a detailed description of the internal functions involved in managing impacts within your organization. Specify the types of actions these functions undertake to address negative impacts and advance positive impacts. Include information on the process for setting targets related to managing material negative impacts, advancing positive impacts, and managing material risks and opportunities. Indicate whether and how your organization engaged directly with workers in the value chain, their legitimate representatives, or credible proxies with insight into their situation. Additionally, outline the resources allocated to the management of material impacts and evaluate the effectiveness of these actions.
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Question Id: S2-4_18
Our baseline audit program conducted by our Group Internal Audit function provides internal assurance around the application and effectiveness of key elements of our vetting and contracting requirements. Further, we track LTIF (Lost Time Injury Frequency) for our subcontractors as the key indicator for the effectiveness of our actions to mitigate potential negative health & safety impact to supply chain workers. LTIF is the frequency of incidents relative to the activity level measured as worked hours by subcontractors.
Report Date: 4Q2024Relevance: 50%
- Provide detailed information on your organization's policies designed to manage material impacts, risks, and opportunities concerning consumers and end-users. Specify whether these policies are applicable to specific groups or encompass all consumers and end-users, in alignment with ESRS 2 MDR-P on managing material sustainability matters.
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Question Id: S4-1_01
We have not adopted policies specifically related to our end-users, but capture the interests of end-users as part of our data ethics, data protection and information security policies.
Our Data Ethics Policy provides the overarching framework for how we work with and manage data. It is aligned with the Charter of Fundamental Rights of the European Union and includes principles on the areas of self-determination, human dignity, responsibility, equality and fairness, progressiveness, diversity and inclusion and accountability. Further, it sets parameters around our use of AI systems. The policy applies to all ISS employees as well as suppliers and business partners that have access to data on behalf of or in collaboration with ISS. Implementation of the policy is the joint responsibility of our Group Data Privacy & Legal Compliance function and our Global IT, Digitalisation & Services function.
We collect and process personal data in accordance with our Group Data Protection Policy. It adheres globally to the principles of the EU General Data Protection Regulation, and additional higher standards, if required by local law and sets requirements around data protection principles, transfer of personal data, data breach, training & awareness and control & assurance. The Group Data Protection Policy is owned by our Group Legal function and our Group Data Protection Manager.
Where our Data Protection Policy establishes procedures for how we work with and manage personal data, our Group Information Security Policy aims at upholding the integrity of our IT ecosystem and among others prevent unauthorised access to personal data. It does so through an information security management system aligned with the ISO27001:2022 standard and is supported by documented procedures around organisational controls, employee controls, physical controls and technological controls.
Report Date: 4Q2024Relevance: 60%
- Provide a detailed description of your company's human rights policy commitments that pertain to consumers and/or end-users. Include information on the processes and mechanisms in place to ensure compliance with the UN Guiding Principles on Business and Human Rights, the ILO Declaration on Fundamental Principles and Rights at Work, and the OECD Guidelines for Multinational Enterprises. Focus on material matters and outline your general approach in this context.
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Question Id: S4-1_02
Our human rights policy commitments do not particularly focus on data privacy related to our end-users. Please refer to S1-1 for a description of these commitments.
Report Date: 4Q2024Relevance: 20%
- Provide a detailed description of your company's human rights policy commitments relevant to consumers and end-users. Include the processes and mechanisms in place to ensure compliance with the UN Guiding Principles on Business and Human Rights, the ILO Declaration on Fundamental Principles and Rights at Work, or the OECD Guidelines for Multinational Enterprises. Focus on material matters and outline your general approach to respecting the human rights of consumers and end-users.
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Question Id: S4-1_03
Our human rights policy commitments do not particularly focus on data privacy related to our end-users. Please refer to S1-1 for a description of these commitments.
Report Date: 4Q2024Relevance: 20%
- Provide a detailed description of your company's human rights policy commitments that pertain to consumers and end-users. Include information on the processes and mechanisms in place to ensure compliance with the UN Guiding Principles on Business and Human Rights, the ILO Declaration on Fundamental Principles and Rights at Work, and the OECD Guidelines for Multinational Enterprises. Focus specifically on material matters and outline your general approach to engagement with consumers and end-users.
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Question Id: S4-1_04
Our human rights policy commitments do not particularly focus on data privacy related to our end-users. Please refer to S1-1 for a description of these commitments.
Report Date: 4Q2024Relevance: 20%
- Provide a detailed description of your company's human rights policy commitments relevant to consumers and end-users. Include the processes and mechanisms in place to ensure compliance with the UN Guiding Principles on Business and Human Rights, the ILO Declaration on Fundamental Principles and Rights at Work, and the OECD Guidelines for Multinational Enterprises. Focus on material matters and outline your general approach to implementing measures that provide and/or enable remedies for human rights impacts.
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Question Id: S4-1_05
Our human rights policy commitments do not particularly focus on data privacy related to our end-users. Please refer to S1-1 for a description of these commitments.
Report Date: 4Q2024Relevance: 20%
- Provide a detailed account of whether and how your company's policies concerning consumers and end-users are aligned with internationally recognized instruments pertinent to these groups, such as the United Nations Guiding Principles on Business and Human Rights. Additionally, disclose any instances of non-compliance with the UN Guiding Principles on Business and Human Rights, the ILO Declaration on Fundamental Principles and Rights at Work, or the OECD Guidelines for Multinational Enterprises that have been identified within your downstream value chain, specifying the nature of such cases, if applicable.
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Question Id: S4-1_06
Our human rights policy commitments do not particularly focus on data privacy related to our end-users. Please refer to S1-1 for a description of these commitments.
Report Date: 4Q2024Relevance: 20%
- Provide a detailed account of whether and how your company's policies concerning consumers and/or end-users align with internationally recognized instruments, specifically the United Nations (UN) Guiding Principles on Business and Human Rights. Additionally, disclose the extent to which instances of non-compliance with the UN Guiding Principles on Business and Human Rights, the ILO Declaration on Fundamental Principles and Rights at Work, or the OECD Guidelines for Multinational Enterprises, involving consumers and/or end-users, have been identified within your downstream value chain. If applicable, include an indication of the nature of these cases.
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Question Id: S4-1_07
Our human rights policy commitments do not particularly focus on data privacy related to our end-users. Please refer to S1-1 for a description of these commitments.
Report Date: 4Q2024Relevance: 20%