ISS AS
ESRS disclosure
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- Provide a detailed description of the processes your organization has implemented to track and monitor issues raised and addressed by your workforce. Additionally, explain how you ensure the effectiveness of these channels, including the involvement of stakeholders who are intended users.
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Question Id: S1-3_07
Issues and concerns raised via Speak Up channels are monitored through a dedicated function within the Group Internal Audit and addressed in the Business Integrity Committee. Reporting is regularly provided to the Audit & Risk Committee. The volume and categories of concerns and issues raised via Speak Up channels are tracked as a measure for the trust in and effectiveness thereof. The Speak Up Policy includes a 'no retaliation' principle, ensuring the effectiveness of these channels.
Report Date: 4Q2024Relevance: 85%
- Does the undertaking assess whether its own workforce is aware of and trusts the structures or processes in place to raise their concerns or needs, and how is this assessment conducted? Additionally, does the undertaking have policies to protect individuals, including workers' representatives, from retaliation when using these channels? If this information has been previously disclosed under ESRS G1-1, please reference that disclosure.
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Question Id: S1-3_08
The organization tracks the volume and categories of concerns and issues raised via Speak Up channels as a measure for the trust in and effectiveness thereof. The Speak Up Policy includes a 'no retaliation' principle to protect individuals, including workers' representatives, from retaliation when using these channels.
Report Date: 4Q2024Relevance: 85%
- Does the undertaking have policies in place to protect individuals, including workers' representatives, from retaliation when they utilize channels to raise concerns or needs? Additionally, how does the undertaking ensure that its workforce is aware of and trusts these processes as effective means to address their concerns? If this information has been previously disclosed under ESRS G1-1, please reference that disclosure.
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Question Id: S1-3_09
The Speak Up Policy includes a 'no retaliation' principle to protect individuals, including workers' representatives, from retaliation when using these channels. The organization tracks the volume and categories of concerns and issues raised via Speak Up channels as a measure for the trust in and effectiveness thereof.
Report Date: 4Q2024Relevance: 85%
- Has the undertaking failed to implement a channel for raising concerns within its own workforce, and if so, is there a specified timeframe for establishing such a channel?
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Question Id: S1-3_10
The organization has implemented a Speak Up channel for placemakers and business partners, allowing reports to be made anonymously or non-anonymously by phone or electronic form to an independent third-party or personally to the Head of Group Internal Audit.
Report Date: 4Q2024Relevance: 90%
- Has the undertaking established a channel for its own workforce to raise concerns? If not, disclose the absence of such a channel and provide a timeframe within which the undertaking intends to implement this channel.
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Question Id: S1-3_11
Yes, the organization has established a Speak Up channel for placemakers and business partners, allowing reports to be made anonymously or non-anonymously by phone or electronic form to an independent third-party or personally to the Head of Group Internal Audit.
Report Date: 4Q2024Relevance: 95%
- Provide a comprehensive description of your company's human rights policy commitments that pertain to value chain workers. Include details on the processes and mechanisms implemented to ensure compliance with the UN Guiding Principles on Business and Human Rights, the ILO Declaration on Fundamental Principles and Rights at Work, and the OECD Guidelines for Multinational Enterprises. Focus on material matters and outline the general approach adopted by your company in this context.
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Question Id: S2-1_01
In our Supplier Code of Conduct and our Supply Chain Policy, we lay down a set of minimum requirements, including on working conditions and equal treatment, that all suppliers must adhere to by signing up to ISS Supplier Code of Conduct or by having in place own policies of at least the same standard as the ISS Supplier Code of Conduct. It also defines our expectations and requirements towards suppliers in terms of human rights emphasising our expectation that suppliers comply with international standards such as the UN Guiding Principles on Business and Human Rights.
Human trafficking, forced labour and child labour are explicitly addressed in our Supplier Code of Conduct and our Supply Chain Policy and are subject to requirements to establish and maintain due diligence processes for these severe human rights areas.
Our Supplier Code of Conduct, which is referenced in our standard terms and conditions, we retain the right to terminate our business relationship with suppliers that do not comply with our requirements.
Our Supplier Code of Conduct and our Supply Chain Policy are both approved by the Executive Group Management (the EGM) and implemented operationally by our global Procurement function. Both policies are publicly available.
Report Date: 4Q2024Relevance: 85%
- Provide a detailed description of your company's human rights policy commitments concerning value chain workers. Include the processes and mechanisms in place to ensure compliance with the UN Guiding Principles on Business and Human Rights, the ILO Declaration on Fundamental Principles and Rights at Work, or the OECD Guidelines for Multinational Enterprises. Focus on material matters and outline your general approach to respecting the human rights and labor rights of these workers.
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Question Id: S2-1_02
In our Supplier Code of Conduct and our Supply Chain Policy, we lay down a set of minimum requirements, including on working conditions and equal treatment, that all suppliers must adhere to by signing up to ISS Supplier Code of Conduct or by having in place own policies of at least the same standard as the ISS Supplier Code of Conduct. It also defines our expectations and requirements towards suppliers in terms of human rights emphasising our expectation that suppliers comply with international standards such as the UN Guiding Principles on Business and Human Rights.
Human trafficking, forced labour and child labour are explicitly addressed in our Supplier Code of Conduct and our Supply Chain Policy and are subject to requirements to establish and maintain due diligence processes for these severe human rights areas.
Our Supplier Code of Conduct, which is referenced in our standard terms and conditions, we retain the right to terminate our business relationship with suppliers that do not comply with our requirements.
Our Supplier Code of Conduct and our Supply Chain Policy are both approved by the Executive Group Management (the EGM) and implemented operationally by our global Procurement function. Both policies are publicly available.
Report Date: 4Q2024Relevance: 85%
- Provide a detailed description of your organization's human rights policy commitments concerning value chain workers. Include information on the processes and mechanisms in place to ensure compliance with the UN Guiding Principles on Business and Human Rights, the ILO Declaration on Fundamental Principles and Rights at Work, and the OECD Guidelines for Multinational Enterprises. Focus specifically on material issues and outline your general approach to engaging with value chain workers.
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Question Id: S2-1_03
In our Supplier Code of Conduct and our Supply Chain Policy, we lay down a set of minimum requirements, including on working conditions and equal treatment, that all suppliers must adhere to by signing up to ISS Supplier Code of Conduct or by having in place own policies of at least the same standard as the ISS Supplier Code of Conduct. It also defines our expectations and requirements towards suppliers in terms of human rights emphasising our expectation that suppliers comply with international standards such as the UN Guiding Principles on Business and Human Rights.
Human trafficking, forced labour and child labour are explicitly addressed in our Supplier Code of Conduct and our Supply Chain Policy and are subject to requirements to establish and maintain due diligence processes for these severe human rights areas.
Our Supplier Code of Conduct, which is referenced in our standard terms and conditions, we retain the right to terminate our business relationship with suppliers that do not comply with our requirements.
Our Supplier Code of Conduct and our Supply Chain Policy are both approved by the Executive Group Management (the EGM) and implemented operationally by our global Procurement function. Both policies are publicly available.
Report Date: 4Q2024Relevance: 80%
- Provide a detailed description of your organization's human rights policy commitments concerning value chain workers. Include an explanation of the processes and mechanisms in place to ensure compliance with the UN Guiding Principles on Business and Human Rights, the ILO Declaration on Fundamental Principles and Rights at Work, or the OECD Guidelines for Multinational Enterprises. Focus specifically on the material aspects and the general approach to implementing measures that provide and/or enable remedies for human rights impacts.
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Question Id: S2-1_04
In our Supplier Code of Conduct and our Supply Chain Policy, we lay down a set of minimum requirements, including on working conditions and equal treatment, that all suppliers must adhere to by signing up to ISS Supplier Code of Conduct or by having in place own policies of at least the same standard as the ISS Supplier Code of Conduct. It also defines our expectations and requirements towards suppliers in terms of human rights emphasising our expectation that suppliers comply with international standards such as the UN Guiding Principles on Business and Human Rights.
Human trafficking, forced labour and child labour are explicitly addressed in our Supplier Code of Conduct and our Supply Chain Policy and are subject to requirements to establish and maintain due diligence processes for these severe human rights areas.
Our Supplier Code of Conduct, which is referenced in our standard terms and conditions, we retain the right to terminate our business relationship with suppliers that do not comply with our requirements.
Our Supplier Code of Conduct and our Supply Chain Policy are both approved by the Executive Group Management (the EGM) and implemented operationally by our global Procurement function. Both policies are publicly available.
Report Date: 4Q2024Relevance: 85%
- Does the undertaking's policy concerning value chain workers explicitly address issues of trafficking in human beings, forced or compulsory labour, and child labour? Additionally, does the undertaking maintain a supplier code of conduct?
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Question Id: S2-1_05
Human trafficking, forced labour and child labour are explicitly addressed in our Supplier Code of Conduct and our Supply Chain Policy and are subject to requirements to establish and maintain due diligence processes for these severe human rights areas.
Our Supplier Code of Conduct and our Supply Chain Policy are both approved by the Executive Group Management (the EGM) and implemented operationally by our global Procurement function. Both policies are publicly available.
Report Date: 4Q2024Relevance: 95%