The organization maintains continuous dialogue with stakeholders to understand their requirements and work in partnership to strengthen the business and societies. Key stakeholders include customers, employees, investors, regulatory authorities, suppliers, and industry and ESG associations. Customer engagement is proactive and includes direct dialogues, customer councils, and surveys. Employee engagement occurs through biannual dialogues, surveys, and employee groups, with representation in the Board of Directors. Investors are engaged through open dialogue, announcements, press releases, and roadshows. Regulatory authorities are engaged to ensure compliance with ESG legislation, and suppliers are engaged through regular business processes and compliance tools. Industry and ESG associations are engaged for joint standards and policy positions.