The categories of stakeholders with whom engagement occurs include: Customers, Employees, Investors, Regulatory authorities, Suppliers, and Industry and ESG associations. Customers are engaged through direct dialogues, customer councils, and surveys. Employees are engaged through biannual professional and personal development dialogues, employee surveys, and employee groups. Investors are engaged through company announcements, press releases, investor meetings, conferences, and presentations. Regulatory authorities are engaged through compliance and policy discussions. Suppliers are engaged through regular business processes and compliance assessments. Industry and ESG associations are engaged for joint standards and policy positions.