GN Store Nord
ESRS disclosure: ESRS S4 \ DR S4-4 \ Paragraph 31 a
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- Provide a detailed account of the actions that are currently being taken, planned, or underway to prevent, mitigate, or remediate material negative impacts on consumers and end-users. Include approaches to managing material risks and pursuing material opportunities related to consumers and end-users, and assess the effectiveness of these actions.
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Question Id: S4-4_01
GN has implemented several policies, actions, and targets for managing product safety and data privacy related risks. As data privacy and product safety are strictly regulated by international and local laws, targets are mainly determined based on these regulations. Given the compliance-based nature of IROs, GN has not directly engaged with consumers and end-users when setting targets, tracking performance, or when identifying lessons learnt.
GN seeks to help people with hearing loss without direct access to hearing health due to their circumstances through a variety of product donation efforts globally. In relation to our positive impact of improving hearing health, we set a target in 2021 to help 10 million people with hearing loss by 2025. We have already reached that milestone, as by the end of 2024, we estimate that we are helping 11.2 million people with hearing loss live healthier and happier lives.
Report Date: 4Q2024Relevance: 85%
- Provide a detailed account of the process your organization employs to establish targets concerning the management of significant negative impacts, the promotion of positive impacts, and the handling of substantial risks and opportunities. Specify whether and how your organization has engaged directly with consumers and/or end-users, their legitimate representatives, or credible proxies with insights into their circumstances. Additionally, when disclosing targets related to consumers and/or end-users, articulate the intended outcomes to be achieved in their lives, ensuring specificity in your response.
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Question Id: S4-5_04
In relation to our positive impact of improving hearing health, we set a target in 2021 to help 10 million people with hearing loss by 2025. We have already reached that milestone, as by the end of 2024, we estimate that we are helping 11.2 million people with hearing loss live healthier and happier lives.
Report Date: 4Q2024Relevance: 60%