Provide detailed information regarding the intended or achieved positive outcomes of your company's programmes or processes for consumers and end-users. This should include the process for setting targets related to managing material negative impacts, advancing positive impacts, and managing material risks and opportunities. Specify whether and how your company engaged directly with consumers and/or end-users, their legitimate representatives, or credible proxies with insight into their situation. Additionally, outline any initiatives or processes based on the needs of affected consumers and/or end-users, including their level of implementation and the effectiveness of actions taken.

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Accepted Answer

Finally, we seek to help people with hearing loss without direct access to hearing health due to their circumstances through a variety of product donation efforts globally. In relation to our positive impact of improving hearing health, we set a target in 2021 to help 10 million people with hearing loss by 2025. We have already reached that milestone, as by the end of 2024, we estimate that we are helping 11.2 million people with hearing loss live healthier and happier lives.

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ESRS disclosure: S4-4_16

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