GN Store Nord
ESRS disclosure: ESRS S4 \ DR S4-1 \ Paragraph AR 13
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- Provide a detailed account of the methods and channels utilized to communicate your policies to the relevant individuals, groups, or entities. This includes those expected to implement the policies, such as employees, contractors, and suppliers, as well as those with a vested interest in their execution, like workers and investors. Describe the tools and mediums employed, such as flyers, newsletters, dedicated websites, social media, face-to-face interactions, and workers' representatives, to ensure policy accessibility and comprehension among diverse audiences. Additionally, elucidate the strategies employed to identify and eliminate potential dissemination barriers, including translation into pertinent languages or the use of visual aids.
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Question Id: S4-1_09
The GN Ethics Guide is managed and updated by the Group Business Ethics & Compliance department and applies to all GN employees, including members of the Board of Directors. The GN Ethics Guide is aligned with generally accepted standards of ethical business conduct as well as applicable regulations. It is publicly available on GN’s website in ten different languages via www.gn.com/documents and for employees also via GN’s intranet. All employees and consultants are required to complete the annual mandatory Ethics Guide e-learning. In-person training is also offered where needed. Additionally, all new employees are asked to read and acknowledge the GN Ethics Guide as part of their onboarding.
Report Date: 4Q2024Relevance: 85%
- Provide a detailed description of your company's approach to addressing specific material negative impacts on consumers and end-users. Include any actions taken concerning your practices in product design, marketing, or sales. Additionally, indicate whether broader industry collaboration or joint efforts with other relevant parties are necessary.
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Question Id: S4-4_06
At GN, we utilize robust internal processes to monitor key aspects of product safety, regulatory compliance, and risk management. Our overarching ambition is to maintain compliance with regulatory requirements, while proactively mitigating risks associated with product safety.
Several product safety related initiatives were implemented in GN during 2024:
GN is exposed to regular audits and inspections to assess compliance with internal and external safety requirements. In 2024, we had a total of 17 external audits, including 8 external audits by our Notified Body.
GN performs and documents training and have continuous education programs for staff to stay informed of product safety best practices and regulatory changes. During 2024, we conducted training on the updated standard operating procedures in the Quality Management System. Specifically, GN’s hearing employees received training in Quality Methods and Cyber Security.
Report Date: 4Q2024Relevance: 65%