GN Store Nord
ESRS disclosure: S2-3_01
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- Describe the undertaking's general approach and processes for providing or contributing to a remedy when it has caused or contributed to a material negative impact on value chain workers. Include details on whether and how the undertaking assesses the effectiveness of the remedy provided.
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Question Id: S2-3_01
Addressing any relevant concerns and grievances because of our impacts on workers in our value chain is especially important to GN. We are continuously improving our ways of working to be able to appropriately identify situations where our actions may have caused or contributed to a negative impact, and how we can support affected workers with suitable remediation. As part of our Supplier Code of Conduct, we outline GN’s expectations about grievance mechanisms being available to all workers in the value chain. Our due diligence approach seeks to achieve that we can assess suppliers’ processes relating to grievance and any limitations in their ability to effectively identify cases where workers are impacted negatively. As part of our ongoing work with suppliers on other human rights issues, we actively cooperate with them to improve their work with instituting effective remedies. Moreover, GN’s whistleblower hotline, which is available to all employees, external parties, and value chain workers, further bolsters our work in this area. All investigations are managed internally by GN employees and the hotline can be used to report concerns and experienced or perceived misconduct. This is an important tool for ensuring that we can identify cases and implement appropriate remedies where workers in the value chain may be harmed or impacted by our actions and negative impacts. All complaints are treated with the required confidentiality, ensuring that value chain workers are aware of and trust these processes to raise their concerns and have them addressed. GN is also committed to dealing with any employee who takes action and/or participates in an investigation in a fair and respectful manner. This is emphasized in GN’s non-retaliation policy to protect individuals against retaliation when raising concerns.
Report Date: 4Q2024Relevance: 85%