GN has taken several actions in response to potential negative impacts on a case-by-case basis. Depending on the nature of the impact, actions are determined based on international and local standards and regulations, internal policies, and input from employee engagement processes. GN ensures adequate resource allocation for addressing each material impact with clearly defined roles and responsibilities. Execution of actions is anchored in GN’s existing governance structures, which defines roles and responsibilities, and ensures sufficient resource allocation. To evaluate effectiveness of actions implemented, GN conducts assessment and collects the necessary data for analysis. The results are reviewed by senior management to identify areas that require attention, allowing for necessary amendments to be made where needed. For longer term initiatives, GN performs continuous assessments to address any emerging issues promptly.

Customer and end user-related IROs: We have identified one actual positive impact related to helping people with hearing loss. This is an 'entity-specific' impact, as it is not covered in any specific disclosure requirement in ESRS S4. This positive impact in 2024 led to an estimated 11.2 million people with hearing loss benefiting from our products. The impact is a consequence of our core activity of manufacturing hearing aids with the impact taking place downstream at the users of our products. Our strategy seeks to increase this impact by helping more people with hearing loss through customer-centric innovation, partnerships, and operational and commercial effectiveness.