GN Store Nord
ESRS disclosure: S1-3_07
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- Provide a detailed description of the processes your organization has implemented to track and monitor issues raised and addressed by your workforce. Additionally, explain how you ensure the effectiveness of these channels, including the involvement of stakeholders who are intended users.
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Question Id: S1-3_07
GN’s whistleblower hotline, the GN Alertline, is accessible to all internal and external stakeholders for raising their concerns and reporting business ethics misconduct. The GN Alertline is a secure and confidential reporting tool hosted by an independent third party. All investigations are handled by designated and trusted GN employees. The GN Alertline permits internal and external stakeholders to report concerns in good faith and is part of GN’s commitment to being a credible and responsible company, with a continuous focus on improving corporate governance processes. To raise awareness about the GN Alertline and to encourage employees to speak up, GN regularly conducts communication campaigns, latest in 2024. The communication campaigns also enable GN to assess employee awareness and trust of the channels provided. In addition, guidelines on how to access the GN Alertline and report cases are available on GN’s intranet and external website. Cases reported are handled by designated and trusted employees in the Group Business Ethics & Compliance department who assess the information and initiates investigation, if required. Reported cases are treated seriously and confidentially ensuring a fair outcome after thorough investigation. All reports are handled confidentially to protect the identity of those involved, fostering a safe environment for individuals to voice their concerns without fear of retaliation. GN’s commitment to protect those reporting misconduct from any kind of retaliation or repercussions is outlined in GN’s Non-Retaliation Policy. For more information on the Non-Retaliation Policy and GN Alertline, see chapter G1 Business Conduct.
Report Date: 4Q2024Relevance: 85%